Stayed a little while ago here with work. There was about 200 of us and checkin went well. Room was basic but had everything we needed. Pool was great and played tennis and used the gym. Bar facilities were great. Short walk to casino and had no reason to go into town. Overall good stay. Good breakfast
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Dear Tlb81,
I am so pleased that you enjoyed your stay with us last year and it sounds like you had a chance to use our extensive leisure facilities which is great!
Simon, my Head Chef was delighted that you found breakfast to be of a high standard and David, my Rooms Division Manager was pleased to read that your...
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Kesh Chauman works in the Crowne Plaza as a supervisor in hospitality, I want to say he is very good at his job with the most kind respect for others.
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Dear Carol J,
Thanks so much for your kind words about Kesh. He was simply delighted to read your review as was I.
He does do a fabulous job, so it is really encouraging for him to be recognised like this.
We look forward to welcoming you back again to the hotel soon!
Best wishes,
Monique
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Room was large and comfortable with lovely mountain views.The decor could do with a facelift as a bit dated.All the staff were friendly and helpful and it proved to be an ideal base to return to after visiting Uluru and Kings Canyon which were long days out.I would recommend this hotel when visiting Alice Springs.
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Dear sanfoin,
I am so pleased that you had a comfortable stay with us during your Red Centre adventure and delighted that you would recommend us.
I agree that the MacDonnell Range views from our guestrooms are spectacular, I am glad that you had a chance to enjoy them. Thankyou for acknowledging my wonderful team, they were really appreciative of...
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We stayed here on two occassions, both at the beginning and end of a tour to Central Australia. The staff were very helpful and accommodating to our needs, and went out of their way to confirm our tour booking. The accommodation is comfortable, the pool area is enjoyable, and the rates are very reasonable. I had some dramas in the...
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Dear canwi,
I hope that you had a wonderful Central Australia holiday and thanks for taking the time to post a review following your stay with us.
My team were delighted to read your positive comments about their helpful and accommodating service, so thankyou for acknowledging them.
I hope that you have a fabulous 2012!
Best wishes,
Monique
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As a regular visitor to Alice Springs I always stay here. Staff turnover seems to be quite high, but is more a reflection of the industry in Alice. Nevertheless they are quite good, and this is still the best hotel in town. Hanuman's Restaurant is fantastic, but a separate entity to the hotel (others in Darwin and Cairns). Management is...
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Dear Hoss007,
Thanks so much for your loyalty, we really value your business. I am delighted that you choose to stay with us and consider us to be the best in town.
We know that we arent a brand new property, but believe we provide the best experience through our friendly and attentive service, spotless guest rooms and public spaces...
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We did stay two nights in this hotel, the situation is perfect, located just a 10 min walk to the center of the city.
It's a really nice place to stay and the big plus is the Thai restaurant who is delicious, we also ordered a meal in our room and it was good too.
The pool is great, there...
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Dear skitells,
Thanks for your fabulous review.....I am delighted that you found us to be a perfect place to stay!
My Food and Beverage team are really pleased that you enjoyed both Hanuman and Room Service....I agree that our food really is very good.
Our resident peacock Andy is doing his annual shedding of feathers at the moment, so I...
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Well we stayed here for only one night, but I think that suited me pretty well. The room was kind of not clean (although I am a bit of a clean freak), there was someone else's hair in the bathroom :-/ The outside balcony had nice views of the ranges and the thousands of cigarette butts on the grass below....
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Dear KateMeredith33,
Thanks so much for choosing to stay with us and for taking the time to comment following your recent stay.
Please accept my apologies that the cleanliness of your room wasnt to our normal standard. Leeanne, my Executive Housekeeper and her team are regularly praised for the cleanliness of our rooms and public areas and I am sorry...
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I feel a bit mean for giving this a 3 out of 5 because in context it's good (some of the places I stayed in central Australia were terrible) but it just is about 20 years behind the rest of the world.
The good
The staff are excellent, which is a credit to the general manager, who is always around...
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Dear LBriggs,
I do hope that you enjoyed the rest of your Australian adventure and thanks for taking the time to post a review following your recent stay with us.
Thanks so much for acknowledging my fabulous team......I do agree that they provide excellent service.
With regards to our guest rooms, as I explained when we spoke, we invest money...
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Great room with view of MacDonnell Ranges. Hotel is a 20 minute walk away from Alice centre which was not a problem for us during the relatively cool weather. However it was slightly concerning that the staff advised us not to do the trip after dark. Extortionate breakfast ($21) obviously aimed at the business traveller
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Dear Mr_MrsB_12,
I hope that you had a wonderful Central Australian adventure and thanks so much for choosing to stay with us.
I am really pleased that you enjoyed your room and the view from your room - I agree that the MacDonnell Ranges are just spectacular, particularly early morning and evening, and our rooms are well positioned to take...
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Clean and comfortable. Our room was a little far from pool but that cant be helped. As we were here over christmas break most restaurants were not open but some casino restaurants were open.
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Dear Lovedarwin,
Happy New Year! I hope that you have had a great start to 2012.
Thanks so much for choosing to stay with us recently and for taking the time to post this review. I am really pleased that you found us clean and comfortable and that you had a chance to use the pool which is certainly very...
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162 Reviews
