I chose this hotel because the hotel is near my company and the hotel provides free shuttle service. If you are looking for night life and more activities, then you should choose a hotel near Sydney center. The room is quite average but it's clean and comfortable. Moving from lobby to my room is quite cumbersome as there is no...
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Dear JSeng,
Thank you for your recent review on the Stamford Grand North Ryde.
I would like to thank you for your positive comments on our staff and the efficient service in which they provided.
I am pleased to read you were able utilise our shuttle service. To add to your comment, our free shuttle service is available five days...
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In 2011 I stayed her for probably 25 nights as my companies HQ is located very, very close, a 5 minutes walk away. To be honest the hotel is dated and needs some time and money invested to get it up to a decent level again, which I feel they can do because they charge like a wounded bull!!! In...
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Dear KiwiTrig,
Thank you for taking the time to write a review on the Stamford Grand North Ryde. It is very refreshing to receive such constructive feedback on the areas in which we are in need of improvement and the areas in which we are doing well with.
Our dedicated maintenance team are constantly working on refurbishing areas in the...
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We stayed one night recently, in a premier room with a view over the road. Our room was a long way from reception and the restaurant, but that also means it was quiet. The room was quite spacious and well furnished, spa bath in the bathroom. There was a small kitchenette in our room, but no cooking/heating facilities. Some areas...
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Dear Raison89,
I would like to thank you for taking the time to complete an online review on The Stamford Grand North Ryde. Gathering your honest feedback helps us continue to strive for service excellence.
I am delighted to read that you were pleased with your room on your recent stay with us. Our spacious rooms are designed to make...
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Stayed for one night with my husband, 11yr son on a Sunday night as a stop off to driving north. We booked a Deluxe Suite with a fold-away bed for our son that fitted fine in the office area of the room (note that there is a skylight in this setion of the room and my son did wake early...
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Dear AuroraBrks,
Thank you for your feedback on your recent stay at the Stamford Grand North Ryde.
I am pleased to read you and your son enjoyed your stay and you were able to enjoy a swim in our fantastic pool.
To add to your useful suggestion, a great room tip for a more serene surrounding is to request one...
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*The room we had , had a large water leak on the ceiling. The leak was brown and it smelt. I had phone the cleaners as there were all finger marks smudges all over the sliding door. Housekeeping arrived promptly but buzzed and then opened the door and entered the room!. I informed and showed housekeeping the leak. They said...
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Dear Fredette_12,
Thank you for taking the time to write an online review on the Stamford Grand North Ryde.
Many of our rooms in the Epping Wing of our hotel feature skylights to enhance the span of natural lighting. Unfortunately the skylight in the room you occupied was carrying a build up of rain water which had accumulated over the...
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I stayed here for one week on business. Staff were very helpful and I was upgraded to a premium room, which was very spacious. WIFI only in the rooms, which was fine for me.
As I worked late most nights, I had to rely on the hotel restuarant (there are not many restaurants in the immediate area). The menu is...
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Dear Galway_Hayles
Thank you for taking the time to share your experience, and yes the premium rooms are furthest from reception but are near the indoor/outdoor lagoon style swimming pool, tennis court and the gym.
We are offering a limited menu throughout the hotel currently but will revert back to the normal menu in mid-January, so we note your comment....
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We spent a relaxing Saturday night at the Stamford recently. Rooms are nicely decorated, spacious and well appointed and the bed was particularly comfortable. The kids enjoyed the indoor/ourtdoor pool and the seafood buffet was fresh and plentiful. We had two rooms that were at opposite ends of a very long hallway, so be prepared for bit of a hike...
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Dear Sleepingruby
Thank you for filling out the online questionaire, and trust you will return in the not to distant future.
Happy New Year
Kind regards
Guy Challis
General Manager
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We spent a night here due to a celebration at Curzon Hall (5 mins away), so only engaged the front desk staff and bar staff. The service was really poor and the hotels decor was tired.
The rooms were large and well designed, no noise complaints, which is what brought the rating up to 'average'.
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Dear Burmo
Thank you for taking the time to complete the online review, and we will use your input to improve our service delivery.
We work very closely with Curzon Hall so were saddened by your comments and would like to apologise
Wishing you and your family a prosperous New Year
Kind regards
Guy Challis
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The Stamford Grand North Ryde is no ordinary hotel. I stayed last Saturday as it was close to a wedding we were attending. I expected a hotel room, what I got was a suite: with a large lounge and dining room area, separate bedroom and bathroom with spa bath, with an expansive balcony overlooking a tropical lagoon and water feature....
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Dear Oziwarren,
Thank you for the glowing comments on your recent stay at Stamford Grand North Ryde.
I am so delighted to read that you were able to enjoy your stay in one of our luxurious Stamford Executive Suites. Our accommodation is known for its casual elegance with 257 rooms including views, which overlook our gardens and tranquil lagoon or...
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Stayed here recently on a business trip. The room was extremely comfortable and spacious. Staff were very friendly and helpful at all times. Close proximity to conference centre and shopping.
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Dear Hobo56,
Thank you for affording us the very high ratings and pleasant comments on your recent stay at Stamford Grand North Ryde.
I am delighted to read that you were impressed with your room choice- our spacious rooms are designed to make your visit comfortable and memorable.
I am extremely proud to receive such positive comments on the level...
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