I stayed in the hotel during an overnight layover. I was upgraded from to a deluxe room, I had no idea this had happened until I stepped into the elevator and saw the rooms on my level marked deluxe. It was a nice surprise to find a large room with a view straight into the airport (it’s nicer than it...
More
Dear Cocobeab 8,
Thank you for taking some time to post a review about our hotel. As you stated, we are very convenient hotel for overnight layovers due to our convenient location near the airport. I will pass along the information regarding the internet connection and ensure this is rectified immediately.
Again, we use all of our reviews as learning...
More
This hotel is close to the domestic airport and just diwn the road from the international airport. The rooms are a good size and the staff are friendly and helpful. There is a free shuttle between the hotel and the airport terminals.
More
Dear Adamw79,
I am sorry that you had a bad experience while staying at the Stamford Plaza Sydney Airport.
It is a great concern to not only myself but the Stamford team that their appeared to be a channel on miscommunication and this channel will be investigated immediately.
I will personally ensure our engendering team attends to the door and...
More
Stayed in executive suite paid extra for airport view when booking thru their website. However no view when I gty to the room and was told no executive suite had a view of the airport - why does the website let you pay extra for it?
Door to pool was faulty took me (while holding a baby) and another guy...
More
Good stay if arriving into Sydney for a short time and you need somewhere to spend the night and dont intend to go into town. Shuttle busnto the Airport. On the way to the hotel best jump in a taxi, much easier then looking for the bus.
More
Dear SHBBB,
It was an absolute pleasure reading your positive comments on the Stamford Plaza Sydney Airport.
Thank you kindly for taking the time to review our hotel and I hope we have the opportunity to welcome you back.
Kind Regards
Leon Wood
Executive Assistant Manager
More
I stay here for 1 nite due to business meetings. I did not have high expectations of the place, but nevetheless was disappointed with the service provided by the staff.
The room itself doesn't even come with complete amenities like toothbrush, bedroom slippers etc. I have to call the housekeeping to get this, and coming in at around 10pm at...
More
Dear Aviator42,
I sincerely apologize for everything that you experienced at the Stamford Plaza Sydney Airport. I also do want to thank you for bringing these items to my attention so that I can take action to find out what happened the night that you were checking into the hotel.
It honestly comes as a surprise that our rooms service...
More
This is a reasonable airport hotel but it's rooms need a little work, the wall paper is peeling in the bathrooms and there was a few marks on the wall. The downstairs cafe is overpriced, but the range is ok.
The parking was easy to find and there is a restaurant strip and short walk away.
No free internet either,
More
Dear Squishy_9,
Thank you kindly for taking the time to review our hotel.
We are very excited to announce that Stamford Plaza Sydney Airport is currently working on our room renovation project. It is a very exciting time for us at the hotel as we strive to have beautiful, accommodating and comfortable rooms for our guests.
It is a pleasure...
More
After staying at a few 4 star hotels recently I was definately expecting more for the star ratings as well as the price.
The service upon check in was okay altho the bell boys could be a bit more interested in helping with peoples bags.
The room we stayed in seems very dated for the 21st century and the inside...
More
Dear Smeezeme,
Thank you kindly for taking the time to review our hotel and provide valuable and important feedback.
The team here at Stamford Plaza Sydney Airport take all feedback very seriously as we strive to meet and exceed our guests expectations.
I am currently investigating your comments with the utter most seriousness and have taken all of your valuable...
More
I stayed here previously in 2009 and was impressed. This time, however, I was very disappointed and I will probably go the nearby Ibis or Holiday Inn next time. My sister and I had booked through Stamford's own website and had paid upfront for an advance booking on a room with two double beds. When we arrived at around 5.30pm,...
More
For the price we paid and the fact that this was a Stamford, I expected a lot more. It was nice but it seems like the furniture in the room would have been really nice if we had stayed there 20 years ago. It could use a good renovation. It was located really close to the domestic terminal and maybe...
More
Dear Gcake1105,
Thank you kindly for taking the time to review our hotel and provide valuable and important feedback.
We understand you comments regarding the furniture and the decor of the hotel. We are currently in the process of coordinating our hotel refurbishment focusing predominantly on our rooms and conferencing and events facilities. This is a really exciting project for...
More
We have stayed here many times. The last two times has been really disappointing & it will e our last time. We go to the Stamford for our Anniversaries/Special Occasions, where we usually grab one of the 'Romantic packages' or similiar. We booked an 'Airport view' deluxe room, we received a City view standard room. I went to Reception &...
More
Dear Tweetypie85,
Thank you kindly for taking the time and sharing your thoughts and experiences on our hotel.
It’s a pleasure to read you lovely comments on our high tea and I am glad you enjoyed our selection.
Thank you kindly for also taking the time for identifying areas for improvement. As a hotel there are always areas for improvement...
More
217 Reviews
353 Reviews
461 Reviews
