We spent 2 nights at the Novotel with my partner and we just loved it! I first picked this hotel for the location but quickly realised that it wasn't the only good thing about it. A very profesional receptionist welcomed us and made us feel confortable explaining us all the facilities and giving us touristic recomendations. I think the staff... more

looking forward to staying there again! the staff were friendly and helpful and the room was lovely! more

Our stay more than met expectations. Great room. Comfortable beds and the block out blinds are magic, Great views. Very good value for money. Stayed during December and the Christmas decorations looked great. Also so central to everything and hotel staff extremely helpful regarding transport around the city. more

The day I arrived here, their power was out. They told me to go out for the day and come back later to check in -- they would either have a room with power for me or book me at another hotel. I said, "How about I go look for another hotel and just get a refund here?". They said... more

We spent 5 nights at this hotel. The position is excellent, being in the centre of Sydney close to many sights. In our opinion this hotel lacks control. The views would be amazing, but were obscured by dirty windows, and that was all over. The breakfast food while expansive (and expensive!) is not special and would advise you eat elsewhere.... more

Having stayed at this property about 3 years ago I returned because the location, service & room were fantastic. However, this was not so this time. The room allocated was disappointing. I thought I had requested a Harbour View room but was allocated one on level 2 looking over the back street. The room appeared clean however the carpet had... more

My daughter and I stayed here recently, she paid with her hard earned money as a special treat for her mum. We were very disappointed with our whole stay, the Pyrmont room had such a tiny view it isn't even worth mentioning. We had to park our car in a distant car park, got very lost, and I had a... more

We were upgraded to a Junior Suite which I felt happy about ( No 733) however the block out blind had a large rip down the middle, large dirty stain on the carpet, the beds were as hard as sleeping on a rock, switching on the airconditioner was so tricky that someone had to come to the room so coach... more

Business conference booked here, but they have some electrical issues which has shut the hotel down completely on 2 occasions in the last 2 weeks. having to relocate hotels and not being allowed to recontinue staying, even after the problem got fixed was very irritating. I wouldn't recommend the room service Great location though - fabulous if you can get... more