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Swissotel Sydney

5.0 of 5
68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)
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Ranked #32 of 220 hotels in Sydney
4.0 of 5 stars 704 Reviews
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704 reviews from our community

What travellers say about this hotel
  • Darling Harbour(31)
  • Star hotel(18)
  • Room service(16)
  • Circular quay(14)
  • Opera house(12)
  • Very nice(11)
  • Great location(10)
  • Queen Victoria Building(9)
  • Friendly and helpful(6)
  • Executive Lounge(5)
Traveller rating
    332
    209
    96
    42
    25
Only show reviews for Family (102) | Couples (272) | Business (125)
Date Rating
bluebiker
Auckland, New Zealand
2 reviews
1 helpful vote
4 of 5 stars Reviewed 14 February 2012 NEW

The hotel is in an excellent location being situated right in the centre of the Sydney shopping district and less than 200 meters or so from the St James train station, which is on the airport. Line. The St James station has a lift (elevator) so bags are not a problem. The hotel is located within walking distance to Circular... More

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fstech
Central Coast
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

We chose the Swissotel because of its location to the State Theatre. On arrival, we were upgraded from a king bed suite to a 2 double bed suite with access to the Executive Club and we loved the "happy hour" which included food and beverages in the Executive Lounge which was overseen by a lovely and helpful hostess. Being right... More

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Caitlin C
Brisbane, Australia
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

I stayed at this hotel during a recent weekend personal trip to Sydney - I found it excellent. I am a female in my early 20s and felt very safe in the hotel. It was very clean and stylish. I did not meet one rude member of staff, they were all brilliant - particularly the ladies in the Day Spa.... More

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kristy d
Wyong, Australia
1 review
3 of 5 stars Reviewed 12 February 2012 NEW

2 night stay, was bought as a secret hotel special. Staff were very friendly, great location. Mattress was so hard and uncomfortable! woke up several times with back pain. the room had big bathroom but overall the room wasnt 5 star quality. If you choose to valet park, it costs extra for each night even if your car wasnt taken... More

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Noodlefish
London
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

Every time I got to Sydney I stay in the Swissotel, I have stayed there four times to date. The main selling point of this hotel is the rooftop pool and spa. Where you can swim, relax eat and drink in lovely Australian sunshine. The service is smooth and friendly. The hotel lobby and lounges feel modern and have been... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
13 February 2012

Dear Guest, Greetings and I hope this finds you well in London! Thank you for sharing your wonderful feedback with special regards to our rooftop pool. You are more than welcome any time and we hope to see you before too long. Do let me know if you need any assistance at all and thank you for continued support. With... More

cola_smith
Cambridge, Massachusetts
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

My wife and 6 month-old just completed a 9-night stay (Executive Club level). The location is excellent, steps away from Pitt Street Mall, David Jones, Myer, VCB, Hyde Park, and within easy walk of Circular Quay, Opera House, Darling Harbour, etc. The front desk service was excellent. We had requested a room with a king size bed. We got one,... More

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cosy504022
Kettering, United Kingdom
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW

This hotel located only 10 mins walk from Darling Harbour has great views of the city and very spacious well appointed rooms. There is so much space especially in the reception area, even though it is situated on the 8th floor. The food is excellent and the staff are very polite and helpful. Yes, you have to get an elevator... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
12 February 2012

Dear Guest, Warmest regards from Swissôtel Sydney. I am pleased you enjoyed your recent stay and thank you for sharing your review. May you always remember your Australian family getaway! Do let us know if we may ever be of assistance and I hope to welcome you in the future. With best regards Daniel Fueglister General Manager Swissôtel Sydney 68... More

golfcaddy101
Sydney, Australia
1 review
5 of 5 stars Reviewed 7 February 2012

I stay at the Marriott Circular Quay on Pitt Street the Shangri- La at the rocks and the Swiss Hotel in Market Street. The Exectutive Club at the Swiss Hotel is just fantastic as is the service and the hotel facilities. The bar at the top of the Shang is agreat place to meet other folks especially on Friday Afternoons... More

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bahill42
Kiama, Australia
1 review
3 of 5 stars Reviewed 7 February 2012

Had a one night stay in a 'good', clean room with a comfortable bed. Fabulous location, right on the doorstep of city shopping. Our only real gripe was being woken at 9:30am (late by usual standards but hey we were making the most of the stay) by a staff member who came in to check the mini bar to see... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, It is with surprise that I read your review in which you described your most recent stay. I sincerely apologise for your inconvenience and would appreciate if I would be able to connect with you directly. Do send me an email at your earliest convenience, so that I can ensure a proper follow-up. Sincerely, Daniel Fueglister General Manager... More

James O
Sydney, Australia
Reviewer
4 reviews
4 of 5 stars Reviewed 6 February 2012

My wife and I stayed here on our wedding night on January the 7th. Pros: Great location, quiet, large room, very clean. Free late checkout and room upgrade. Cons: Staff. 2 things. 1. I had organized rose petals on the bed/floor as a surprise for my wife on our honeymoon. As we checked in (wife in wedding dress) the receptionist... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, Greetings from Swissôtel Sydney and thank you for your most valuable feedback. Please allow me to rectify and review this immediately. If you wouldn’t mind our Rooms Division Manager will be in contact shortly, to ensure full and adequate follow up. Thank you again for allowing us to improve and I wish you congratulations on your wedding. Sincerely,... More

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Swissotel Sydney Also Known As

  • Swissotel Hotel Sydney
  • Sydney Swissotel Hotel
Address: 68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)

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