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Ibis World Square Hotel

3.5 of 5
384 Pitt Street, Sydney, New South Wales 2000, Australia
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Ranked #102 of 220 hotels in Sydney
3.0 of 5 stars 530 Reviews
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530 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(10)
  • Air conditioner(9)
  • Very good(9)
  • Great location(9)
  • Darling Harbour(8)
  • Rooms are small(6)
  • Circular quay(5)
  • Reception area(4)
  • Will NEVER stay(3)
  • Would not stay(3)
Traveller rating
    46
    174
    197
    72
    41
Only show reviews for Family (64) | Couples (182) | Business (119)
Date Rating
Posted by an Accorhotels.com traveller
Melbourne, Australia
4 of 5 stars Reviewed 12 February 2012 NEW

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Was this review helpful? Yes
Melb_trekker
Posted by an Accorhotels.com traveller
Melbourne, Australia
4 of 5 stars Reviewed 10 February 2012 NEW

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Was this review helpful? Yes
Michelle Taylor, Manager at Ibis World Square Hotel, responded to this review
13 February 2012

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lindylovesaholiday
kent
Contributor
12 reviews
17 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Stayed here for 3 nights prior to goining a cruise. Firstly I would say that the hotel needs to update it's website as the price for a taxi and distance to city is incorrect. On arrival at Sydney airport we watched a short video on the plane giving transport methods and prices into the city. A taxi was quoted at... More

Was this review helpful? Yes
Michelle Taylor, Manager at Ibis World Square Hotel, responded to this review
13 February 2012

This is a very nice review, thank you. I am very sorry to hear about your taxi to the Hotel. It may have been possible the driver took a longer way to avoid traffic. We hope you will return to Sydney More

Posted by an Accorhotels.com traveller
Canberra, Australia
2 reviews
1 of 5 stars Reviewed 3 February 2012

the room was very cramped, with two kind size beds in a room really made for one, the bathroom was small and not very clean, airconditioner had broken vents and blew on my face all night. no view whatso ever, even people on higher floors commented on lack of any view, very high cost,!! feels like they are just cramming... More

Was this review helpful? Yes

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Sophie F
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2 reviews
2 of 5 stars Reviewed 3 February 2012

The location is great, however that was the only good thing about the hotel. Firstly we arrived at 10am, too early to check in so we asked if they could hold our luggage, we were told we needed to pay $7 for a locker. I've stayed at a lot of hotels and have never had to pay to store my... More

Was this review helpful? Yes
Michelle Taylor, Front Office Manager at Ibis World Square Hotel, responded to this review
13 February 2012

Hi, Thank you for taking my call last week. We look forward to welcoming you back to the Hotel in the near future. More

Posted by an Accorhotels.com traveller
Townsville, Australia
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

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Was this review helpful? Yes
Michelle Taylor, General Manager at Ibis World Square Hotel, responded to this review
2 February 2012

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ralphb37
adelaide
1 review
2 of 5 stars Reviewed 31 January 2012

air conditioner was useless plus the response to the complaint, was told 3 days on the trot "we have someone coming to look at it" they must have looked and walked away, we werte given a fan on the last night ,third and last visit $591 for 3 nights could do a lot better More

Was this review helpful? Yes
Michelle Taylor, General Manager at Ibis World Square Hotel, responded to this review
2 February 2012

Dear guest from Adelaide, Thanks for your review. At Ibis World Square we strive to provide positive guest experiences and I was very disappointed to read that your stay did not meet your expectations. I would like to discuss this with you further. If convenient please call the hotel directly (our phone number is on our website) and ask to... More

Posted by an Accorhotels.com traveller
Auckland, New Zealand
4 of 5 stars Reviewed 28 January 2012

Was this review helpful? Yes
Michelle Taylor, General Manager at Ibis World Square Hotel, responded to this review
2 February 2012

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esthercharlotte
Wellington, New Zealand
Senior Contributor
30 reviews
21 helpful votes
4 of 5 stars Reviewed 27 January 2012

I found this hotel to be clean and the decor was plain but modern. However I would agree it needs just a little bit more upkeep, particularly in the bathroom. Having said that, it was very cheap for a central city hotel. I booked the most basic room option and everything you would expect was provided - widescreen TV, comfortable... More

Was this review helpful? Yes
Michelle Taylor, General Manager at Ibis World Square Hotel, responded to this review
2 February 2012

Dear guest from Wellington, Thanks for your feedback. I am pleased to read you had an enjoyable stay. I appreciate the time you have taken to provide comments regarding elements of your stay. We take customer feedback very seriously as it helps us as we continually assess and improve our facilities and service. Kind regards, Michelle Taylor General Manager Hotel... More

Finntravel
Vantaa, Finland
1 review
3 of 5 stars Reviewed 25 January 2012

Location is very good. Monorail, bus and train services by walking distance. Big shopping mall other side if the road and plenty of good restaurants in same block. Breakfast is minimalistic and not for people who value healthy food. If you'd like to avoid fat and unhealthy food, you basically can drink water and eat watermelons. That's all. Price AUD20.... More

Was this review helpful? Yes
Michelle Taylor, General Manager at Ibis World Square Hotel, responded to this review
2 February 2012

Dear guest from Vantaa, Thanks for your review. I was pleased to read that you found our location convenient. At Ibis World Square we appreciate all guest feedback as it helps us assess and improve our service and facilities. I thank you for your comments related to your stay and it would be helpful to discuss your feedback further. If... More

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Ibis World Square Hotel Also Known As

  • Accor World Square Hotel
Address: 384 Pitt Street, Sydney, New South Wales 2000, Australia

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