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Four Points by Sheraton Darling Harbour

4.0 of 5
161 Sussex St., Sydney, New South Wales 2000, Australia (City Centre)
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Four Points by Sheraton Darling Harbour
Ranked #40 of 189 hotels in Sydney
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1,227 reviews from our community

Traveller rating
    376
    564
    202
    63
    21
See reviews for
Families
130
 
Couples
446
 
Solo
97
 
Business
297
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

This hotel i chose because of its location and because of the look of the rooms, the rooms were a good size but the bathroom could of been better as it was just a shower in a tub. The bed was VERY comfy, the staff were very friendly when checking in, not a big line so it did not take... More

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Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

We are platinum spg members and have been traveling around the world for the better part of 6 months. This was not our favorite spg experience. Hotel Pros: Location (most restaurants/activies/Opera House/The Rock were within 10-15 min walking distance), nice view of Darling Harbor (if you get a harbor view room), excellent concierge. Hotel Cons: Breakfast was terrible, rooms were... More

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See 9 more reviews by HaloJen for Sydney
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
14 May 2013

Dear Halojen, Thank you for your review and taking time to provide feedback. As a SPG Platinum member, we value your patronage and loyalty of the Starwood family. I am sorry to hear that some aspects of your stay did not meet your expectations and I apologise for the inconvenience caused. Rest assured, I have shared your constructive comments with... More

St Kilda, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 13 May 2013 NEW via mobile

This hotel has a great location and good staff, but single beds for corporate travelers. I have been upgraded a few times, but it would be nice if the hotel acknowledged that corporate travelers are not likely to want to sleep in a single bed and accommodated that. I hate staying here, which unfortunately I have to do often. There... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
14 May 2013

Dear JoMorley100, Thank you for your review and appreciating our excellent location and associates. Our sincere apologies for the discomfort and inconvenience caused. Please be assured we value your patronage and we always endeavour to recognise our guest loyalty and accommodate their preferences whenever possible. When you are travelling back in Sydney, please contact me directly so I can assist... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

It is my first trip to Sydney and i really enjoyed staying in 4 points. The reception welcome me warmly, make an effort to have a conversation with me and he assigned a nice room facing the breath taking view of the Darling Harbour. The hotel arranged a nice bottle of red wine. Personally I dont like red wine but... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
14 May 2013

Dear DennisK72, Thank you for your favourable review and taking the time to share your views on Tripadvisor. We are grateful for your kind words and appreciate your highlights on our caring customer service, amazing views of the room, and uncomplicated facilities. I have shared your complimentary comments with the team and I am sure they are delighted with the... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2013 NEW

It was our first trip to Sydney, my surprise wedding anniversary gift from my husband. It was a genius plan. The Hotel was a very short distance from the airport. We were greeted by smiling and good mannered staff. Check in was fast and efficient and we were in our room on 11th floor in no time. Upon entering our... More

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See 4 more reviews by suzie-luvs-travel for Sydney
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
13 May 2013

Dear suzie-luvs-travel, Thank you for your excellent review! I am thrilled to read your positive comments and it was a delight to know that your stay with us was simply amazing. It is also pleasing to learn that we have contributed in making the celebration of your special occasion and your first trip to Sydney a memorable and enjoyable experience.... More

Hallidays Point, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2013

We stayed here for a work conference and I found the rooms to be clean, comfortable and not as small as I was expecting. Check in was very efficient considering the volume of people that we had checking in (over 100) I would stay stay here for my next personal trip as well as any other business trips. The staff... More

Was this review helpful? Yes
See 4 more reviews by Liadl for Sydney
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
13 May 2013

Hi Liadl, Thank you for your great feedback and taking the time to share your insights on Tripadvisor. We appreciate your very positive review of your recent business stay at our hotel, and look forward to welcoming you back sometime soon, perhaps for a leisure visit on your next trip to Sydney. Yours sincerely, Steve Molnar Hotel Manager More

Singapore
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

Stayed here for a quick business trip. Very standard hotel (even their Starwood rooms were not impressive). Breakfast was standard, amenities were standard. In short, nothing really special with this hotel. Several good points still worth noting: - Gym was adequate enough - You can cross a bridge to Darling Harbour where you can get to restaurants and the Sydney... More

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See 2 more reviews by MYKNN for Sydney
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
13 May 2013

Dear MYKNN, Thank you for choosing the Four Points by Sheraton Sydney for your business trip to Sydney. We appreciate the time you have taken to share your insights and impressions on our hotel. We are grateful for your detailed review. Rest assured, we are committed to continuously making improvements and your valued feedback will certainly assist us as we... More

Melbourne, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013 via mobile

Great, clean, centrally located and great price. Nothing more to be said, very good property. There is a rooftop bar as well which opens at 5pm- grey place to work the sunset after work. The breakfast is a bit over priced

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
13 May 2013

Dear Matthew C, Thank you for your review and taking the time to post your views on Tripadvisor. I am pleased to hear that you had a pleasant stay with us and was able to visit our new rooftop bar, Bar Eleven which is a nice venue to unwind and relax. We hope we can welcome you back in the... More

Roseville, California, United States
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 May 2013

If you are visiting Sydney then you need to consider this hotel. It is the most central to all shopping , tourist sites, Opera House, Opel Collection, Downtown and Restaurants. The staff is helpful and friendly. Rooms are average but very clean and in good shape. Concierge is one of the best I have found in 50 years of traveling.... More

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See 8 more reviews by Stearnsbd for Sydney
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
10 May 2013

Dear Stearnsbd, Thank you for your excellent feedback shared on Tripadvisor. I was thrilled to read your positive review and appreciate the kind words you mentioned on our stunning location, the cleanliness of the rooms, and the caring service of our associates. I will make sure to share your feedback with the team and I am certain our associates particularly... More

Sydney
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

This hotel is centrally located and also one step away from from Darling Harbour, a complex of buildings around cockle Bay that has several attractions (there is a walkway so you don't even have to go out to the street). You are close to the Aquarium, Wildlife Zoo (small but you'll see kangaroos and koalas), Maritime Museum, Harbourside (good shopping... More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
10 May 2013

Dear TrotamundosSydney, Thank you for your favourable review! I am pleased to hear that you enjoyed our great location. Indeed, our hotel is conveniently located in the city, a short stroll to the stunning Darling Harbour and many exciting local attractions, entertainment and dining venues which we hope you had enough time to visit. Thank you also for appreciating our... More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Great location(40)
  • Very good(36)
  • Short walk(13)
  • Circular quay(7)
  • Would highly recommend(6)
  • King size bed(6)
  • Room service(6)
  • Friendly and helpful(5)
  • Cockle Bay(5)
  • Opera house(3)

Additional Information about Four Points by Sheraton Darling Harbour

Address: 161 Sussex St., Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > City Centre
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#34 Family Hotels in Sydney
#37 Business Hotels in Sydney
#37 Luxury Hotels in Sydney
Price range (per night): ₹ 9,353 - 23,520
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Harborside 14-story Hotel designed to evoke the image of an ocean-liner with nautical art-deco interior. ... more   less 
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Also Known As:
4 Points By Sheraton Darling Harbour
Four Points By Sheraton Darling Harbour Hotel
Four Points By Sheraton Darling Harbour Hotel Sydney
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton

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