The hotel is located in a great part of town. We had excellent views from our high floor room. Outstanding breakfast buffet. Superbly comfortable beds and great service by a well trained attentive staff. More

This large high-rise hotel is located in the heart of the Rocks and Circular Quay. We chose a room on the 29th floor with a view of the harbor, which was outstanding. The room was large, clean and the staff attentive, but the bed was very uncomfortable (a "King" was really two twin badly-worn mattresses). Although the room was cool,... More

The only hotel you should consider in Sydney. It is a 5-star experience in every aspect, from the room and staff to its proximity to the harbor and The Rocks. More

As the title implies- it's ok. Compared to other Shangri-la properties; it's in need of a bit of an update. I personally think you can get alot more for your money. For instance the Quay West next door- the Quay Grand up the road or even the Four Seasons has a bit of an edge on this property. The rooms... More

On arrival our car was taken to get parked before booking we did not see anything regarding parking be warned cost 60 dollars for 1 night parking. It's close within walking distance to opera house and quay side drinks expensive as all hotels are. Rooms are nice but if you like a hard bed sorry these are soft memory foam... More

Stayed there for two nights in a suite with a fantastic view overlooking Harbour Bridge and the Opera House. The service was excellent and the Horizon Club with breakfast, five o'clock tea and drinks and canapees in the afternoon was great. Will absolutely stay there again! More

Can't be beat for views over Sydney harbour. Overall service is great but maybe not as attentive as other hotels like the Westin Sydney. Either way the consistent enjoyable experience and view will bring you back to it. More

Stayed here for one night at the end of January for my husband's birthday. It was a last minute booking so we were thrilled to get there and be assigned a lovely, spacious room overlooking Darling Harbour. The room was a great size for a hotel room; quite large I thought. The bathroom was magnificent as well ... not that... More

Stayed here in September when travelling on our honeymoon. This was the hotel where we based the majority of our stay in Sydney. We were here for 5 nights and could not fault the place in any way. Check in was quick and easy, the receptionist was lovely and gave some advice on places that were a must to visit.... More