AT THE SPA Drinking glass not washed properly. I was not satisfied with message, Ive had better. They didn't even let me finish drinking my Water, they wanted to get paid. HOSPITALITY DESK The woman saw me standing infront of her, not once looked up to assist me, totally ignored me. When ( I ) asked HER where do I... More

By the time we got here we were already aware that 5 star standards are not the same in Australia as they are in the United States. Don't expect the Ritz Carlton or even a JW Marriott. That being said, we did book a prepay executive room in order to make the stay a little more economical but it still... More

This hotel is in a perfect location. There was quite a bit of street noise. Loved the remote blinds. The buffet breakfast was the best we have ever had! Juliana greeted us each morning with a smile, and ensured our experience at breakfast was positive. The one negative that I must comment on is that after a long day of... More

stayed here as part of my new year countdown trip to sydney. the rooms are nice and clean, but the breakfast experience is truly impressive. Nice buffet spread, with a separate order for the eggs taken and then served to the table with very nice plating. excellent location for shopping, and sightseeing.

We stayed on a long weekend as a family with our 2 boys aged 6 and 8. The fantastic service began when we checked in and were upgraded to executive level due to our Gold H/H Status. We were in two interconnecting King rooms, and yes the rooms are a little smaller than other Hilton Hotels but because we had... More

Most visited places in Sidney can be reached within 20 minutes by walking, make this hotel is a good base camp for my Sidney Visit. The room it self is very compact...., the bed is not too big but still a good one for a good sleeping. Very Clean room, good ammenities, and quiet. The breakfast need to be varied,... More

We stayed for 4 nights using Hilton points before the devaluation. As Hilton Gold, we received lounge access and free breakfast in the restaurant (which was very good, by the way). We had to pay (300 AUD/night) to be upgraded to a huge 90 sqm suite. We arrived early at 8 am and they had a room/suite for us. Everything... More

I am staying there now - and this is not the first time. Very well located between George and Pitt streets close to Town Hall metro station. Bang opposite the famous Queen Victoria Building shopping destination. Clean. Friendly staff. Great housekeeping. Good toiletries. Free WiFi at the lobby. Good parking - usually available. Some of the issues which were surprising:... More

I travel for work quite a lot and have stayed in many a hotel. As such, for me, hotels is not just a place to sleep but a second home of sorts. Right upon arrival, i've received a warm welcome, given the right amount of TLC to get me through to the reception. The reception team was well orgaized and... More