We stated in a 2 bedroom villa with spa bath. Air con in main bedroom and lounge area. Villa 54. Good location to pool. Breakfast was included in our package and the buffet breakfast was very good. Lots of choice. Very efficient and friendly staff. If you had to pay for breakfast it would be a little pricey. I think...
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Words cannot describe how bad this place was. My partner and I stayed at this hell hole about a month ago and had really high expectations. As we made our way from reception to our room our hopes slowly started to shatter. We opened the front door of our run down unit with our key to be greeted a very...
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Dear Corza_21
We are in receipt of your review regarding your recent stay with us at BreakFree Aanuka Beach Resort Coffs Harbour. We always appreciate receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations.
We note your comments regarding the odour you smelt upon entering your room and we...
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Had 4 nights here recently. Finz breakfast buffet was great, had it 3 times, great value. What a great view of the beach while having brekky.
The grounds look fantastic, a lot of work has been put in.
Staff were fabulous.
Highly recommend it for a visit.
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Dear Jethro330,
Wow! Thank you for posting your glowing 5 star review on Trip Advisor.
I am thrilled to read that you thoroughly enjoyed our full buffet breakfast with the wide variety we have on offer daily in our Finz on the beach restaurant overlooking the gorgeous "Diggers Beach".
I am also very pleased that you have noticed the wonderful...
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We stayed here for 3 nights in April 2012. First Impression: Checkin was quick and easy and staff ok. Entered the Bure and it was very musty smelling and curtains could do with a good wash. Front deck is rotting. Room was spacious but with dated furnishings. The lighting was dim as the globe wattage low. The bathroom was a...
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Dear Farma181,
Firstly I apologize that on this occassion we have not delivered the experience that you were looking for and that we were unable to meet or exceed your expectations. We greatly value comments provided by all guests as it enables us to review our product, make any necessary changes and provide the staff with feedback reflecting their efforts....
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Got put here for work and was pleasantly surprised. I had the room furtherest from the restaurant. Food was good but a little over priced. Shower pressure was a little low too.
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Dear Simon QLD,
I am pleased to read that you were pleasantly surprised by our resort and thank you for your review on Trip Advisor.
As we are spread out amongst 15.5 acres, most of our studio rooms are situated away from the main facilities although if you would like to be closer to our Finz on the beach restaurant...
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We previously stayed at this resort back in October 2005, when our children were a lot younger and it was just Aanuka Beach resort. We enjoyed it then and looked forward to coming back again. This time we were travelling with 2 of our 3 children (16 and 14) the 19yr old stayed home to work. We stayed here for...
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Dear Lea016,
Thank you so much for posting your informative review posted on Trip Advisor. I am very thankful that you as a valued return guest were able to provide a wealth of information to our readers and very much appreciate your honest comments. We always appreciate receiving constructive comments which help us to maintain and improve our standards as...
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I stayed overnight at the resort on a business trip to Coffs Harbour. The Appartment was well appointed and nice and quite so I could easily get some work done and have a great nights sleep.The staff were nice and friendly and gave really clear information. An early morning walk around the resort and beach followed by a nice breakfast...
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Dear Belatu,
Wow! Thank you for posting your glowing 5 star review on Trip Advisor. I will be sure to pass on your lovely comments to all staff whom really appreciate receiving wonderful feedback such as yours.
I am thrilled to read that you found the room you were appointed nice and quiet. I am also heartened to hear that...
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Really good staff members, those that I spoke to in reception & bar were really polite & happy to help with local advice. Apartments were decent if not a little dated, garden areas around apartments were little overgrown which was a little annoying when it rained as everything you was wearing got wet when walking past. Big grounds with several...
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Dear CP Claridge,
Thank you so much for your 4 star review posted on Trip Advisor. I will be sure to pass on your wonderful comments to the team whom very much appreciate receiving wonderful feedback such as yours.
It pleases me to read that you very much enjoyed the service you received from all of our staff and that...
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Arriving at the resort I was greeted by very friendly an efficient staff . After staying in a neat and tidy room I enjoyed a fantastic breakfast, overlooking a picturesque sceney of the the coastline.
Reading some of the previous reviews I don't understand how some customers can't ge their head around the $200 security deposit, it does get returned...
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Dear Jamie V,
Wow! Thank you for posting your glowing 5 star review on Trip Advisor. I will be sure to pass on your lovely comments to all staff whom really appreciate receiving wonderful feedback such as yours.
I am thrilled to read that you found your room neat and tidy. We pride ourselves on the cleanliness of our rooms...
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I stayed at this resort by default. The hotel I had booked had an issue and they transferred me. The room was set in beautiful garden setting with a front balcony with table and two chairs set among lush vegetation. The bedroom was comfortable and the bathroom was much more than adequate with large spa bath. Breakfasts were in the...
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Dear Dojies,
Thank you for posting your lovely 4 star review on Trip Advisor. I am very pleased to read that you were able to stay with us by "default" and very much appreciate you reviewing our resort.
I am heartened to hear that you enjoyed your accomodation along with the lush tropical gardens that are here at Aanuka, and...
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