Didn't arrive until about 7pm and expected the car park to be full, having read other reviews, but plenty of space even though the place was really busy. Great staff, very friendly all round. My room was spacious, nicely furnished, with a decent sized bathroom with a shower. All very clean and in good decorative order. Couldn't fault. The carvery... More

Opposite Eden Park rail with trains to London about every 15 mins, bus stop outside with good local services, a few shops etc next door. The car park does seem to get full around four/five o'clock but as we arrived at lunch time we had no problems getting a space. Reception was a bit odd, nothing actually wrong, but the... More

Stayed this weekend due to working nearby. Check in was easy and once you had got through the busy restaurant I found that the room was good. I have used Innkeepers lodges elsewhere in the country and usually the food is good. I was shown to a table and then told to queue up for a carvery. After waiting about... More

We have visited this lodge several times, and will continue to do so. First thing is check-in. The guy on reception was not giving us his full attention, being more focussed on a conversation with a colleague. Once this had finished, he started singing along to the music. I did find this rather unprofessional. It turned out the following morning... More

First time I've stayed in one of these, hotels part of the Toby carvery chain. The nearest premier inn was charging over £100, so I thought I'd give this a go and was pleasantly surprised. Rooms were basic but clean, food was excellent vfm and the staff were quite simply the most cheerful hotel/restaurant staff I've come across in a... More

Roomy room, clean and good facilities. Arrived in the snowstorm, was supplied promptly and cheerfully with extra heating and bedding. Fantastic staff and service, good food in the pub. Quiet room, good easy parking. Would highly recommend

Located opposite Eden Park station (National Rail) this is in zone 5 about 35 min from London Charing Cross. The Inn shares it's site with a Toby carvery and this is also where breakfast was served in the morning. Room was spacious and clean but the only 2 points I have is that the mattress was too soft for my... More

Knew the place when it was the up market "Eden Park Hotel", but based on this trip it has gone downhill. No hot water in the showers - luke warm only. Silly little things like: - booked a room for four, but only two cups in the room. - TV remote control did not work. Also, breakfast 8.00-10.00, but anytime... More

We stayed with a group of 18 people, 15 children on a language trip to London from Hamburg in Germany. The weather on the way out was so bad that we were not going to make our 19:00 table reservation we called ahead expecting them to give our table away but no they told us they would keep the reservation... More