We stayed here for 5 nights and really enjoyed our stay. We liked it for being a little out of the way and the price was far more reasonable than places closer to the CBD.
The staff were very helpful and courteous, allowing us to check in early in the day after a long overseas flight from North America without...
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Thank you for this great feedback, it was a pleasure to be of service to you and your family.
I am pleased to advise that since your stay with us, we have installed air conditioners in all our upstairs rooms, allowing temperature control throughout the entire suite.
We look forward to seeing you again some time, don't stay away too...
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We have now stayed here a few times .We find the conditions exellent and the management are very friendly down to earth people.we have never had problems making a booking and have found their room service very good and have had very good meals at their restaurant
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Thank you for this review. We pride ourselves on offering superior customer service, so great to hear when we get it right. I will pass your comments onto both management and the kitchen, I'm sure they will as happy to hear about your feedback as I was to read it.
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We stayed there 2 weekends ago - they are building a huge hotel next door so banging and sawing work starting at 7am each morning does not make for a relaxing stay.... Very average rooms as well - huge sky light in main bedroom so as soon as the sun rises in the morning the room is as light as...
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Yes, we are building an extension to our hotel, due for completion at the end of April. This is a very exciting venture for all of us; including our regular guests. We follow the construction noise restrictions to the letter, refer auckland city council construction noise by-laws (website links not permitted here by tripadvisor) and can confirm work does not...
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Convenient for us situated near friends in area and good location half way between city and airport, close to one tree hill. If it were in UK would rate as very good but compared to the B&B's we stayed at on our tour, this gets average - nothing wrong with it but nothing exceptional either. Good for a couple of...
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Thank you for your feedback. We value all the comments written on Tripadvisor and appreciate the time taken to do so. We have set in motion some great initiatives to upgrade our facilities and increase customer satisfaction, including triple sheeting on our beds, regular steam cleaning of mattresses and enhanced suite lighting to name a few. We hope you have...
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this is a motel
this isn't a North American Best western
It was cold - July is the dead of winter here. i think it was 6C outside...brrrrrrr
indoor heating isn't something done well in NZ
they have heat pumps if you're lucky. basically this doubles as the air conditioner
despite trying to turn on the heat pump to 30...
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Thank you for your feedback. We are a Qualmark New Zealand licence holder, and consistently meet their criteria for a 4 star Qualmark rating. We are also very proud of our Bronze Enviro Award and are working hard to obtain our Silver rating in this category.
We strive to achieve the best rating we can, through New Zealand's official quality...
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Was in Auckland for a family funeral. The Team at motel really took care of me. Room was extremely clean and had great amenities. Now I am back home and missing the comfortable bed I had. Will stay there each time I am in Auckland in the future.
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Thank you for the glowing review. Our favourite part of running this business is meeting all the wonderful different people, from all over the globe. We hope to see you again, under more happier circumstances next time.
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We stayed for 3 nights and we were very happy with our apartment good value for money and the restaurant was great to with kids meals! The staff were very pleasant overall a great stay.
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I really enjoyed my stay at Ellerslie International. I spent most of my time surfing the internet through my TV (never done that before!) which I think is a fantastic feature. Dined in restaurant for dinner, was attended to by great staff all night.
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Central location but couldn't call second bedroom a room more an oversized cupboard with louvre windows into main bedroom. Bathroom and toilet very close to one another and single drawer dishwasher waste of money as not enough dishes, utensils to use. Fan upstairs didn't work, which was needed as air conditioning only kept downstairs cool. Toilet kept running which appeared...
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We stayed one night here as we were heading South. It was a decent value and walking distance to Ellerslie's main drag of restaurants - though we drove due to rain. The internet was not too expensive and you had the option of using the TV as a monitor while browsing along with a wireless keyboard. It didn't work perfectly,...
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