I have stayed at this hotel many times and have absolutely no complaints. Now I do stay here for business, not vacation. This is not a vacation resort, it is perfect for business, have an early or very late flight, or if you are heading south or east in T&T (Port of Spain to the west is a 30-min drive).... More

I recently stayed at this hotel and was surprised by many of the members of the staff. Except for the person who booked my room(an Indian youngman) who went beyond his call of duty to drop me off at the Mall to meet a business associate. I wast returning to my room, when I heard two people talking,(House cleaning staff)... More

The hotel is OK, rooms are clean and the one we had had a great view of the surrounding mountains. The pool area is not very pleasant, I would not spend a lot of time there. The service is impeccable! There is also a free shuttlebus to the nearest restaurant and the huge mall nearby. The hotel is nowhere near... More

Front desk staff needs PR help..Debroah was the only nice one there. Breakfast was nice. I however was concerned about security..The guard booth did not asked for any ID..we just drove right in. Also staff would hang around and look at Television among guests. I have seen anything like that. I hope this hotel stays around because it is a... More

We arrived around 9pm at the airport and hotel reception & reservations numbers didn't answer my cell phone calls. I then asked the tourist info desk who was happy to call the hotel to send the shuttle. We had to wait around 40 minutes (and 3 calls) before the holiday inn van finally showed up. The hotel is about 5km/3miles... More

Well after paying in advance and being assured a room upon arrival, my husband and i were meet with a very very very UNPROFESSIONAL, UNTRAINED Front Desk Recptionist by the name of Carlene or Karlene, 1st we arrived at 1:30 pm ( check in is at 2pm) went up to the front dest, then to have her inform us in... More

What a wretched hotel. Not the worst place I've stayed at - that probably goes to the Dublin Airport Travelodge for those curious - but not a fun time. I've stayed at a few Holiday Inn Expresses in developing countries. Some were not bad (the one in Krakow was very pleasant) but this felt like a dentist's office. Very unfriendly... More

What an experience to come to an island paridise for the greatest show on earth TnT carnival all to end up in the middle of nowhere with absolutley nothing what a real hotel should offer especially at a price of £1000 for 7 nights. To start off our trip in TnT we arrived at the airport only to be left... More

I stayed overnight at this Hotel in Feb 2012. When I tried to book over the phone I was told they were fully booked, two minutes later I made a reservation online through their website without a problem. It was very suspicious but I never bothered to ask what that was about. The hotel and room were clean, comfortable and... More