Villa Mercedes is an excellent choice for staying in Palenque. The setting is fantastic, as the hotel is in the jungle and very close to the ruins. Rooms are very comfortable, the pool is also very nice and a great place for relaxing after a long day. While the restaurant is not too fancy, it is convenient and carries a... More

We came from San Cristóbal de las Casas for an overnight stay and to see the ruins the next day. Hotel Villa Mercedes is in the jungle on the road to the ruins. We were surprised at the beauty and comfort of the hotel and the staff was extraordinary. We were split on the quality of the food but for... More

As a group of 50 tourist we stayed at the Villa Mercedes in Palenque, Mexico. The rooms were gorgeous,clean,and quiet. The airconditioning was superb!! The hot water was delightful and there was no problem having hot water any time of day. Set in the jungle we could see beautiful birds,butterflies,hear the howling monkeys,saw parrots, and there were turtles in the... More

We spent 4 days in Hotel Villa Mercedes. We chose to stay there due to it being over new years and wanted to find the nicest place for our 4 days in Palenque. On first impression the place looks great, good rooms, and very nice pool. Unfortunately during our stay we realised that the service was absolutely horrible and the... More

The hotel is surprisingly touristic. There are not a lot of hotels in this area with a high standard and we looked for a two night stay in the Chiapas area to see the waterfalls. The pool was very nice, the food was horrible, dinner and breakfast. The rooms were not very appealing, we prefer modern hotel rooms. There is... More

The hotel is not close from the ruins but just inside the national park. Bedrooms are confortable and well equiped. The pool is nice and the restaurant average. The service is OK due to the Mexican standards. But It is a good option for a 2 days trip in the incredible ruins of Palenque and Yaaxchilan. I recommend it with... More

We enjoyed the comfortable jungle experience at Villa Mercedes Palenque. The hotel is a compound of 1 story buildings, so you walk out through the lush well-kept land scaping to your room and to the pool. We sat around the attractive pool with a glass of Mexican wine in the evening. The rooms are air conditioned and comfortable although the... More

After negotiating a good price for the accommodation for two nights our first hurdle was trying to arrange breakfast for two adults and two children (4, 7). We were told about the great value for money for the buffet breakfast....and then told that the buffet breakfast was not available during off season? We were then told that we would have... More

Stayed in this hotel for two nights to vist the Penque area. When we arrived the rooms were not yet ready although it was already in the afternoon. The hotel caters for large groups and because one of them was leaving (late ?) the rooms were unavailble. We we offered two rooms (for us and the kids) but they were... More