I have stayed in some excellent hotels but also some mediocre during my México trip. This one felt like an oasis from some of the hotels I was glad to leave. It is clean and comfortable. The bed is comfy. They have WIFI. The pool is lovely. The food in the restaurant was quite good. There was one communication glitch...
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We were On our way back to Mexico city from our Cancun trip and wanted to see the Olmec museum in La Venta. Therefore, we stayed in the near by city. We were there only over night and left early the following morning. The stay was comfortable. Since this is a very new hotel, the rooms are decorated with very...
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I stayed here earlier this year while on vacation. The rooms were very nice and I liked the closeness to the airport.
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The staff at the Hilton are the best I have ever experienced. I had my suitcase stolen from an ADO bus (do not trust them!) and two of the Hilton Staff members spent about six hours between them helping me - after their work shifts were done. Plus the hotel is really lovely - new and great amenities. You could...
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Dear Guest,
Thank you very much for sharing your comments and post this testimonial. I am glad to see you had a great (but short) time at our property and hope we will welcome you again in the future so you can fully enjoy the restaurants, the pool and the spa.
We will always be at your service.
Best regards...
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Lets be honest, Villahermosa is not at the top of most travellers 'must do list'.
We stayed a night here as we had an early flight - and the 2+ hour bus or taxi was not a great option at 5am!
If you are after a hotel with easy access to the airport, this is it.
Hotel is located on...
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Dear Guest,
First of all thank you for taking the time to post your testimonial and share your experience and comments. While it is true Tabasco is not among the most famous leisure destinations, what about staying a few more nights next time. Tabasco offers a few unique places to visit like the cocoa plantations or the Comalcalco and La...
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This was our second stay at this hotel and just like the first time, it was poring rain as we arrived, which I mention because the parking situation at this remote property located about 13 kilometers outside the city is not the best and you have to park and then run to the lobby as there are no covered walkways...
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Dear guest,
thank you for taking the time to post a review about our property and share your comments. I am delighted to see that you enjoyed your stay with us and especially our rooms and our breakfast buffet.
About the parking I would like to point that we do have free valet parking service. So whenever you come back...
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We had some major problems with this hotel! The service was terrible - 15mins to get safe reset (it was like this when got in room), 30min to get towels for the pool, 15mins to get two beers!!!! There just did not seem to be any staff working the day we were there and when you found someone they did...
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Dear Guest,
Thank you for taking the time to post a review and share your experience.
while I am happy to see that you enjoyed our hotel, I am sorry to hear that our service was not up to your expectations. We are working hard on a daily basis to improve our levels of service and your comments will help...
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It is difficult to begin since this hotel has more warts the the wicked witches of both east and west! The website is a total fabrication that offers the world and delivers nothing. I have been here ten days and thank the big guy upstairs have only four days to go. I have stayed only because my client arranged my...
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Dear Guest,
First of all I want to thank you for taking the time to share your experience and comments. While I am glad to see that you rated well a number of team members (I will let them know), I am sorry to see the overall experience was not up to your expectations and the information provided on our...
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We spent one night at the Villahermosa Hilton. as we arrived on a flight late at night and needed to start again early next morning, this was the best option as the Hilton is located very close to the airport. Even though I had indicated my arrival flight, the shuttle was only at the airport because it had to pick...
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We slept at the Hilton because it was close to the airport and our flight left early. We arrived in the evening and checked-in with no problem, but also we didn't get the notice that we, as accepted before online, were upgraded to a bigger room due to its availability. So we were suprised when we entered the room with...
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