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All 1 Albrighton hotels »

Mercure Shrewsbury Albrighton Hall Hotel and Spa

4.0 of 5
Ellesmere Road, Albrighton SY4 3AG, England
Hotel amenities
Ranked #1 of 1 hotels in Albrighton
4.0 of 5 stars 373 Reviews
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373 reviews from our community

What travellers say about this hotel
  • Very good(20)
  • Evening meals(13)
  • Steam room(9)
  • First nights(8)
  • Leisure facilities(7)
  • Staff were friendly(7)
  • Lovely grounds(6)
  • Car park(6)
  • Main building(5)
  • School Masters House(3)
Traveller rating
    159
    113
    37
    34
    30
Only show reviews for Family (70) | Couples (198) | Business (32)
Date Rating
Dakog
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 11 February 2012 NEW

What a great day to spend a couple of relaxing days. I was welcomed at reception as if they were waiting for me and was helped with luggage to my room . We made bookings for both nights in the restaurant and it was splendid. The bar was packed with other guests and had great atmosphere . the live fire... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
13 February 2012

Dear Guest, Thank you, so much for adding your lovely feedback to Tripadvisor. The staff and I very much appreciate this. We are so pleased to see that you enjoyed your recent stay at Albrighton Hall Hotel & Spa, and we look forward to welcoming back in the very near future. Kind regards Jane Peach Front Office Manager More

HotelCustomer_12
London, United Kingdom
Contributor
11 reviews
1 helpful vote
1 of 5 stars Reviewed 10 February 2012 NEW

I was thoroughly disappointed with my stay at the Albrighton Hall hotel. There was stains from a leaking ceiling upon my arrval and a dirty towel left for me. Despite this apparently being a 4 star hotel, wi-fi is not included and they charge an eye watering £40 extra for it! The shower in my room first spirted out ice... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
13 February 2012

Dear Guest, Thank you, for your feedback. We did speak with you at length regarding your issues during your recent stay at Albrighton Hall Hotel and we feel that we did everything possible to ensure that your stay was enjoyable. The complimentary upgrade to a privilege room for five nights was given to you as a gesture of goodwill, which... More

martinreddy
Solihull, United Kingdom
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

My wife and I spent two nights here as part of a Red Letter Day package. The hotel is impressive and our room overlooked the lake and lawns. The room, although small, was very well equipped and the bed was one of the most comfortable I have slept in. We had breakfasts and evening meals and the food, presentation and... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, I’m so glad that you had an enjoyable time during your recent stay at Albrighton Hall Hotel & Spa in Shrewsbury. I will of course pass on your lovely comments to the staff. It is always a pleasure to receive lovely comments from valued customers. I do hope we have the opportunity to welcome you back in the... More

Alan_W186225
Cambridge, United Kingdom
1 review
2 helpful votes
2 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

This bedroom is more like a broom cupboard. There were LOTS of water stains running down the wall paper; the window did not open, paint was peeling off the window cill and when you need to sit down on the toilet in the very small bathroom you might find it difficult with the radiator in the way. And as for... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, Please allow me to offer my full apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury some time in the future. Do feel free to call me on 01939 291000 or email me on h6629@accor.com to discuss further. Kind... More

RodatAlbrighton
Albrighton, United Kingdom
2 reviews
2 helpful votes
2 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We stayed one night in this very impressive building set in beatiful grounds with small lake and lawns and were given a room with 4 poster bed. We booked a table in their restaurant and after a trip to their swimming pool and my wife having spa trreatment sat down to eat. We sent back the carafe of water as... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments regarding the restaurant service and quality of food and these matters will be addressed. I hope we can welcome you back to the Albrighton Hall Hotel & Spa in Shrewsbury very soon. Kind regards Jane Peach Front Office Manager More

John N
Reading, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

A lovely entrance, reception and great room. Breakfast good, can't comment on dinner as we ate out. After which we returned to the hotel and had a drink in the bar. The bar is very odd and completely out of keeping with the rest of the hotel. Looks like a "contemporary design" advocate ripped out the old wood panelling and... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, The Staff and I very much appreciate your kind words, and we’re glad to have been part of your stay. We look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury in the near future. Kind regards Jane Peach Front Office Manager More

longhair9
Proud to be British
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The Mercure Albrighton is a lovely hotel set in well manicured grounds, a truly tranquil setting, about 20 minutes from Shrewsbury by road. It is a charming mixture of old and new which works very well together. Whether in the old house or the newer section the rooms are a good size, comfortable, very clean and tidy with all the... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, Thank you very much for taking the time to add your comments on Tripadvisor. I’m glad you enjoyed your visit, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury very soon. Kind regards Jane Peach Front Office Manager More

Richard P
wales
2 reviews
7 helpful votes
4 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I have visited this spa hotel a few times now and I still think highly of it. The staff are very friendly and cannot do enough for you. I will be back. I also love the pool and spa facilities. Thanks for a lovely stay More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, I’m so glad that you had an enjoyable time during your recent stay at Albrighton Hall Hotel & Spa in Shrewsbury. I will of course pass on your lovely comments to the staff. It is always a pleasure to receive lovely comments from valued customers. I do hope we have the opportunity to welcome you back in the... More

normskidabble
Cannock
Contributor
16 reviews
8 helpful votes
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

Stayed for 2 nights new yeas eve and new years day to totally chill. On arrival we were looked after by Jayne who was very pleasant, Our roomswere lovely plenty of room and very clean all you would want for comfortable stay, fridge, toiletries, ect. The Gala dinner was excellent food very nice though some of our party thought the... More

Was this review helpful? Yes
Nick Hughes, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
9 January 2012

Dear Guest, Thank you, for taking the time to add your lovely comments to Tripadvisor. The team and I are very pleased to read that you all enjoyed your stay for New Year. We hope to welcome you and your party back to Albrighton Hall Hotel & Spa in the very near future. Kind regards Jane Peach Front Office Manager More

KellyWhyld
Nottingham
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

The Albrighton is a beautiful hotel. The original building is old with wonderful features and the new part is fresh and in keeping with the rest of the lovely building. The rooms were perfectly clean and very large and the staff were extremely friendly. We stayed for the new year's eve party; the food, entertainment and whole evening atmosphere was... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
13 January 2012

Dear Guest, I’m so glad that you had an enjoyable time during your recent stay at Albrighton Hall Hotel & Spa in Shrewsbury. I will of course pass on your lovely comments to the staff. It is always a pleasure to receive lovely comments from valued customers. I do hope we have the opportunity to welcome you back in the... More

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Mercure Shrewsbury Albrighton Hall Hotel and Spa Also Known As

  • Mercure Albrighton Hall Hotel Shrewsbury
  • Albrighton Hall Hotel
  • Accor Albrighton Hall Hotel Shrewsbury
Address: Ellesmere Road, Albrighton SY4 3AG, England

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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