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All 1 Sultan Qaboos hotels »

InterContinental Hotel Muscat

5.0 of 5
Al Khaladiya St, Sultan Qaboos, Oman
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4.0 of 5 stars 139 Reviews
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139 reviews from our community

What travellers say about this hotel
  • Pool area(6)
  • Standard room(5)
  • Very good(4)
  • Friendly and helpful(3)
  • Car park(3)
  • Main restaurant(3)
  • Club lounge(3)
Traveller rating
    34
    65
    29
    7
    4
Only show reviews for Family (18) | Couples (34) | Business (47)
Date Rating
Rachel F
Manchester
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

I stayed in this hotel whilst away on business for 2 weeks. The hotel is large and spacious inside and the rooms are large and modern, with plenty of Elemis toiletries in the bathroom. The hotel has beautiful grounds with many pools and sun loungers. There is also a gym, jacuzzi and sauna, these are split into men's & women's... More

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PJW82
Oxford
Senior Reviewer
8 reviews
11 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Nice if pricey. Old 70s style american hotel which has been refurbished from time to time. Rooms definately on the small side for this part of the world and 7 nights led to some sense of being cooped up. The pools are outstanding and easy access to a long beach though local customs make swimming difficult. Restaurants are good but... More

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Didier008, General Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012

Dear Guest Firstly I wanted to sincerely thank you for your review and I am glad to hear that you enjoy our pool and restaurants. With regards to the room, I am sorry to hear that the size did not meet your expectation. I understand that you found our prices to be high but rest assure that they are still... More

Peter L
Palo Alto, California
Contributor
14 reviews
39 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

My daughter andf I had the pleasure of staying three nights at the Intercontinental in Muscat in January. Although there are newer hotels in Muscat that are far more expensive and somewhat more luxurious, the Intercontinental could well represent the best value in Muscat. This is a four star hotel with excellent restaurants and a truly exceptional management team and... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
6 February 2012

Dear Guest, Thank you very much for your review on tripadvisor I am pleased to hear that you have enjoyed your stay and the service provided by our "legendary friendly Omani' staff . The Management team is always pleased to receive praise and it is rewarding when our guest recognizes our staff efforts. Your comments have been shared with all... More

KJ1976
Dublin, Ireland
2 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

Stayed here for 4 nights early 2012. Staff were extremely friendly from arrival to departure. Room was spacious, clean and well equipped. Breakfast was fantastic with the widest selection I have seen. Staff were attentive and friendly. They asked if there was anything they could add to the menu that we would like. They also gave us breakfasts to take... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012

Dear Guest Thank you very much for your comprehensive review of our hotel and we are happy to read you thoroughly enjoyed your stay with us. I am so thankful to read that you are recommending our hotel to the Trip Advisor readers. Our teams at Restaurants & our "genuinely friendly Omani people " will be happy to receive your... More

janeblogs
Sydney
Senior Reviewer
6 reviews
7 helpful votes
3 of 5 stars Reviewed 22 January 2012

Recently spent 3 nights at the Intercontinental Muscat which was perfect location for a city stay. The hotel is tired but still has great service & Intercon quality amenities & facilities. It does have beautiful grounds & heated pools.Unfortunately while we were there the pools & hotel were inundated with young tattooed males on some kind of leave who rather... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012

Dear Guest, I was pleased to receive such great feedback and thank you for taking time to write us a review. I am happy to hear that you enjoyed the service of our friendly Omani staff and we will make sure that we share your comments. I am glad you enjoyed our beautiful pool even if, on that day, we... More

Hoods_Travels
Al Khobar, Saudi Arabia
Contributor
19 reviews
10 helpful votes
4 of 5 stars Reviewed 21 January 2012

As another reviewer said, this is the best ugly hotel I have stayed in (the exterior is pure 70's concrete). The gardens are beautiful and the perfect spot to relax. In fact, Muscat in general is a great place to relax but I recommend the Intercon for it's gardens and good location. The gardens are large enough to give lots... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
11 February 2012

Dear Guest, I am delighted to learn that you have overall enjoyed your stayat the InterContinental Muscat. I also would like to thank you for taking the time to write about your experience here on Trip Advisor. Thank you for your great feedback on our gardens and pool restaurant. Your comments will be shared with the team. Our guest’s satisfaction... More

friofrio
Houston, Texas
Senior Contributor
31 reviews
56 helpful votes
4 of 5 stars Reviewed 16 January 2012

I stayed at the Intercontinental Mucscat for 3 nights in December 2011. The rooms could use a little updating, but overall they are nice. The hotel is in an excellent location with beach access and nice pools. There is also a shopping area next to the hotel with some nice restaurants and shops. The last time I was in Muscat... More

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Didier008, General Manager at InterContinental Hotel Muscat, responded to this review
17 January 2012

Dear Guest, Thank you for taking the time to write a review about your recent stay at the InterContinental Muscat. I greatly appreciate your kind words about our hotel and in particular comments regarding our restaurants and pools, . Your comments will surely be shared with the rest of the team and appreciated. I do look forward to the opportunity... More

mbroomhead
Auckland, New Zealand
Contributor
19 reviews
5 helpful votes
5 of 5 stars Reviewed 11 January 2012

I stayed here for a few nights on business. I was on the Club floor and Staff were brilliant from the beginning. Room was good, breakfast was nice (although a bit limited in the Club lounge) but what really impressed me was the standard of food at the restaurants (except the pub which I never went to) and the pool... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
17 January 2012

Dear Guest I am delighted to learn you have had a wonderful time during your recent stay in InterContinental Muscat. I also would like to thank you for taking the time to write about your experience here on Trip Advisor. I am very happy to learn you like our wonderfull staff and were impressed by the standart of food in... More

Mary587
Manama
Contributor
14 reviews
9 helpful votes
2 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

I will start with positive points then negative: Best location as it is near to the beach with lots of restaurants Best reception ever, very kind and helpful. Delicious food (ordered in room) Fast service Negative Points Tired rooms, old, cupboard got stuck many times Bad smell in the room, however it was clean, Room was cold and no heater... More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
17 January 2012

Dear Guest, Thank you for taking the time to write a review about the InterContinental Muscat. I was pleased to note that there were positive aspects to your stay, in particular the quality of the room service food and the very kind service from our receptionists. I was however disappointed to note that you encountered some challenges in your room.... More

DubaiAlison
Dubai
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 9 January 2012

This is the worst hotel rated as a 5 star that I ever wasted my money on. A very old hotel that is badly maintained and the staff and service are unprofessional and slack. Need I say more. More

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Didier008, Manager at InterContinental Hotel Muscat, responded to this review
6 February 2012

Dear Guest, Thank you for taking the time to review our Hotel and posting your experience here on Trip Advisor. I was disappointed to read of the level of service you received during your stay and would like to offer my apologies for any inconvenience caused. Please feel free to contact me if you wish to send some constructive feed... More

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InterContinental Hotel Muscat Also Known As

  • Intercontinental Muscat
Address: Al Khaladiya St, Sultan Qaboos, Oman

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