The Crossways proved to be the perfect venue for a surprise 90th birthday buffet lunch and family reunion weekend. All the rooms were beautifully decorated, although there are still some budget rooms that still have to be upgraded this is reflected in the price. There is a relaxed friendly atmosphere in the bar, which has a clean modern appearance. The... More

We booked for just one night as a family of two adults and two children in the standard family room. Our room was lovely! Very well appointed, attractive and cosy with plenty of sleeping space for us and the children - they thought it was brilliant! (not least of which was having two tvs: one for the adult area and... More

I have stayed at this hotel before and have been going there for six years on business trips. The rooms in the past were ok but have gradually seen massive improvements. In the last two years the bar area and restaurant have been refurbished. Every year they seem to make improvements and the owners have indicated that they have more... More

Well I have just looked at the hotel pictures again on their website and I can assure you our room looked nothing like those pictures at all. That is not to say that those rooms do not exist as I believe they do but unfortunately we did not get put in one of them. The hotel itself was lovely, the... More

This is quite a modern hotel and the room we had was large and clean. The staff were friendly and helpful. The restaraunt serves fairly standard Italian food but was good overall. So fas so good but there are a couple of cons. The hotel is a bit out of the way down fairly narrow roads which means anytime you... More

I had booked for a 1 night stay on the 01/07, but due to my business trip I had to have the flexibility of staying a 2nd night on the 02/07. Even though the hotel was fully booked for a wedding the management couldn't have been more flexible and accomodating. I had a great meal that evening in the bar... More

Stayed one night whilst on business. I was made to feel very welcome by the staff. Food was brilliant and I enjoyed the relaxed atmosphere.the hotel is in a beautiful location with easy access to Wells. Would highly recommend. More

Our customers were made very welcome. The rooms were clean, the staff friendly and the food was excellent. More

I certainly "landed on my feet" when I booked a room here. The room was wonderful; spotlessly clean, extremely well appointed and contemporary without being minimalist. The furnishings and furniture were of very good quality and the bed very comfortable. (I noticed a previous reviewer had said it was too hard for "us oldies" - however, I'm retired and I... More