We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Caracol Hotel and Restaurant and Puerto Morelos?

We'll send you updates with the latest deals, reviews and articles for Caracol Hotel and Restaurant and Puerto Morelos each week.

  • Save Caracol Hotel and Restaurant
  • E-mail this page

Caracol Hotel and Restaurant


Avenida Ninos Heroes, Puerto Morelos 77580, Mexico
Write Your Own Hotel Review

Been to Caracol Hotel and Restaurant? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

78% Recommend
3.5 of 5 stars 14 reviews
Excellent
Very good
Average
Poor
Terrible
0
By trip type
All (14)
Business (0)
Friends getaway (0)
[ Date ] [ Rating ]
Save Review
2 of 5 stars
New York City, New York
1 Jan 2008 | Trip type: Couples
3/3 found this review helpful

BE AWARE of Dunja & Gabriel they are ghost hosts!!! I made reservation with Dunja on line. I let her know what time we are coming. We were e-mailing each other back and forth several times. When we arived from teh airport .... we waited from 4 pm to after 7 pm at front of the hotel. No sign of... more

Save Review
3 of 5 stars
Palo Alto, CA
1 Jan 2008 | Trip type: Couples
2/2 found this review helpful

Hotel was completely acceptable for the price we paid ($65 a night). We got a simple room with AC. It was clean and cozy. Everything was walking distance of the hotel. We took buses around the greater area, the hotel helped us figure out the timetables for the buses so that was nice. However, there was none of the amazing... more

Save Review
2 of 5 stars
Southworth WA
29 Dec 2007 | Trip type: Family
1/1 found this review helpful

Sorry to report, but Dunja and Gabriel are gone. We arrived to no restaurant, no TV, and depressed service. Sounds like things have changed a lot -- for the worse. To their credit, they returned our full reservation for the following night, but for less money we got a much better value at Hacienda Puerto Morales -- a room and... more

Save Review
5 of 5 stars
Washington State
16 Jul 2007 | Trip type: Family
3/4 found this review helpful

My family and I spent 2 different nights on June 28, 2007 and July 9, 2007. We booked on Hostal World and received a note from Dunja(a co-owner) the same afternoon encouraging us to spend $10 extra for air-conditioning and TV which, unlike some inexperienced travelers, we knew that you never rent a room without air-conditioning on the Yucatan Peninsula.... more

Save Review
4 of 5 stars
miami
16 Jul 2007 | Trip type: Couples
1/1 found this review helpful

This was a clean, bright happy place to stay. Dunja and Gabriel (the owners and Attila the greeting dog) were nice, relaxed and great hosts. The breakfasts were homemade yumminess, the fondue is yummy. The rooms are simple but more than comfortable.... the room we stayed in (no AC) had great cross breezes from the windows and the ceiling fan... more

Skip it
Save Review
2 of 5 stars
4 Jul 2007 | Trip type: Couples
1/2 found this review helpful

We reserved one night here for $40 and paid an addional $10 for breakfast (cash only paid upon arrival). The hotel is located a few blocks from the beach which has very little breeze and close to what appeared to be a dirty swamp. It was very hot and humid and we made the mistake of not renting an air... more

Great Time
Save Review
5 of 5 stars
oregon
6 Jun 2007 | Trip type: Solo travel

Could'nt have had a better ending in Mexico then in laid back Puerto Morelos with my wonderful hosts Dunja and Gabriel.Thanks and I hope to be back soon. more

Save Review
5 of 5 stars
seattle
2 Jun 2007 | Trip type: Family
1/1 found this review helpful

We stayed for a short week with Dunja and Gabriel. They are very gracious hosts. I caught a nice snapper one day and Gabriel cooked it up for all of us to share (he is good in the kitchen and makes the best italian style coffee in town). When we left to go camping at the end of our stay,... more

Save Review
4 of 5 stars
Borensberg
1 May 2007 | Trip type: Solo travel
3/4 found this review helpful

We came from the crowded beaches of Isla Mujeres and looked for a relaxing and calm place. When we arrived at Caracol, Puerto Morelos we found it. Our room was spacious with a small kitchenette, bathroom and aircon. During our stay, Gabriel and Dunja (the Swiss owners) were adding their own personal touch to the hotel, like making lamps out... more

Save Review
4 of 5 stars
Elsinore, Denmark
28 Apr 2007 | Trip type: Couples
1/1 found this review helpful

We arrived at night and the owner had stayed up, to wait for us, even when we was an hour later than expected. The room was clean, there was no noise and we slept very well after 24h travel. Off cause for $40 you get no luxury hotel, but here you get a lot for you money. If you want... more

Write Your Own Hotel Review

Been to Caracol Hotel and Restaurant? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Puerto Morelos, Riviera Maya
INR2,653*
Location: Puerto Morelos, Riviera Maya
Price not available
Location: Puerto Morelos, Riviera Maya
INR2,560*
*Average price

Do You Own Caracol Hotel and Restaurant?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Caracol Hotel and Restaurant Also Known As

  • Caracol Hotel Puerto Morelos
Address: Avenida Ninos Heroes, Puerto Morelos 77580, Mexico
Hotels in Puerto Morelos Caracol Hotel and Restaurant
3.5/5.0
14