We absolutely LOVED this resort. The staff was impeccable. Juan at the Martini Bar and Afra at the pool bar were awesome- as were all the bartenders/waiters.(tip a couple dollars a day- and they'll treat you like a Kind). Room: We did the basic room, and were pleasantly surprised. Entertainment:The shows at night were awesome- we LOVED the Bohemian night... More

My husband and I have just got back from a snatched week away from everything (including the children) so we wanted to choose a resort where we would be looked after and would be able to relax..... and we found it... and more. WOW!!! This was probably one of the best holidays we have had and a large part of... More

I often wonder about the few negative reviews amongst great ones but I have to do it. This place was extremely disappointing!!! Not worth the money, we were there for our honeymoon and just come from next door dreams riviera cancun. They were excellent. Service was the best I've ever had we got married there they treated us like royalty... More

This was our second holiday to the the Excellence, overall it was just as before, nice rooms, lovely location and good food. We went this this time with our daughter who had just celebrated her 21st birthday and my birthday occurred while we were there. Bit disappointed that nothing was done by staff to the room or anything else to... More

We had an excellent stay ay this resort. From the moment of arrival as you walk through the gorgeous large entrance, friendly staff were ready to greet with hot towel and champaign service at the door. Rooms are clean, spacious, and fitted to the nines. The 7 restaurants to choose from serve high end food, not just buffet stuff you... More

Spent 5 nights at excellence riviera in cancun this past month and don't think I will go again. the pools while gorgeous winding rivers and inlets are abundant in quantity, none are heated except the one in the "club" which can only be used by members. the food in the restaurants and buffets is just ok and the served portions... More

Just took 5 managers to Excellence for an incentive trip. WOW, what a place. Stayed in the "club" rooms which gave us our own private pool/beach area. Once checked in, they recognized us anywhere we went. Their attention to the customers was incredible. The resort was immaculate. They tended to upkeep of the grounds daily, and it showed. The rooms... More

We had read some good reviews on this resort so selected it for are honeymoon, we were not disappointed from the time we arrived to a cold glass of champagne to are bags being loaded into a taxi at the end of are stay everything was perfect. So much hard work and effort is made by all the staff to... More

We have stayed at this resort 4 times now and I can not say enough about the quality of the service at this resort. The rooms and grounds are very clean and well kept, the food is excellent, there are pools all over the resort with both very quiet areas and areas with activities. Even at 100% occupancy the resort... More