My wife and I spent two weeks here at the end of september with my sister in law and her partner. From the moment you arrive you realise the word "No" is not in the dictionary at Excellence. The staff are super attentive whilst never feeling intrusive. Yes the americans are loud at times but then they tend to spend... more

First off, let me say right up front, we love Mexico. Over the past 8 years, we've vacationed there 6 times, and recently returned from the best vacation to Mexico we have ever had. We've been to 6 different all-inclusives, both in Cozumel (3) and along the Riviera Maya (3), and our opinion is that nothing has ever compared to... more

My wife and I selected this resort due to it's top rating on the annual trip advisor report. We always do all-inclusive and have been to resorts in Jamacia and St. Lucia. This resort tops them all in both quality and value. Be sure to see the Mayan temples while you are there. Nothing bad to say about this resort.... more

Having read all the reviews prior to booking this hotel, we just had to add our comments, which reflect all of those gone before us. Having stayed in Sandals Premier Hotels (Grand St Lucia and Grand Antigua), we thought that we had experienced the best. However, the Excellence exceeded all our expectations in terms of food, service, staff, room, beach,... more

Excellence was a wonderful place to take an anniversary trip! The service is incredible, the rooms are clean and luxurious, and the food was great! We enjoyed the nightly entertainment as well. My favorite part was feeling relaxed and pampered the entire time. We enjoyed waking up and eating at the breakfast buffet, then taking a long swim in the... more

We had a wonderful trip. We would recommend to others. We met a lot of nice people mostly couples and the service was amazing! more

The service here was impeccable. Room service any time for breakfast, lunch or dinner at no cost was a big plus - especially on days when we had done an excursion into Mexico to snorkel or see the Mayan ruins. The informational newsletter delivered each day informed you of any nighttime activities on the resort and any restaurants that would... more

Fantastic Hotel, spotlessly clean, wonderful Staff. Travelled with my husband both 50 somethings. From the moment we arrived at the hotel the staff did everything they could to make sure we had a wonderful holiday. I celebrated my birthday during our stay and the room was decorated with balloons a birthday cake and champagne. I cannot fault this hotel, every... more

This place was fantastic! From the food, entertainment, beach, staff, rooms, spa, tours, drinks, everything! We were so impressed with how nice the staff was-anywhere you go...so courteous. Rooms were so clean and plush-I just can't say enough. Loved it! more