It was beautiful and the service was excellent. Food Great and we are very fussy as we live in NYC. The only restaurant we did not like was the Mexican one (LOL). Others were also not happy with it. Drinks tasted very different from drinks with the same name in NY. The "drinks of the day" were really good, so... more

From the moment we arrived and were greeted with cold towels and even colder champagne, we knew this would be a special place! The service was amazing.....housekeeping staff, room service, waiters, bartenders, spa, everyone had a smile on their face and seemed excited to work there. I recommend the Lobster House, Steak House and Mexican restaurants. The portion size and... more

We really enjoyed our stay at ERC. From the moment we arrived everyone was so nice to us. We had a spa view room in Bldg 4 which if I had a suggestion it would be to ask for either Bldg 2 or Bldg 6. Our room was great it was just a long walk to everything in the hotel... more

I dont think anyone could have done more research and spent time on Trip Advisor reading comments about the Excellence than me in the lead up to our holiday. My husband and I stayed for two weeks and celebrated our 26th Wedding Anniversary whilst we were there. From the moment the coach dropped us at the hotel we had the... more

We spent seven wonderful nights at the Excellence at the Riviera Maya. The resort architecture is well done with a "Hacienda Style". If you are looking for a party atmosphere this is not the resort for you. This is a resort for couples to relax and forget about the real world for a while. When you walk into the Lobby... more

Firstly let me give the positives, the staff are fantastic and will go above and beyond to ensure your stay is a good one. Special mention to Amabele & Mosies ec pool, Roberto from Spice and Victor in the excellence club. Rooms were great with fantastic views from 8353 and toiletries were very good. Shower running hot & cold was... more

I just got back earlier this week from my honeymoon with my wife and after months of planning and reading reviews let me reassure everyone that the reviews are all true. This place is AWESOME!! It is the pure definition of Excellence. We stayed in the Excellence Club Junior suite Ocean view and the minute we arrived someone comes with... more

My Husband & I traveled with another couple for our anniversaries and we had a fantastic time. We stayed from Oct 3rd to Oct 10th. The resort is beautiful and very clean. The weather was great, only rained a couple of times for about 15 minutes each and low 90's every day. This was our 3rd AI, Jamaica, Punta Cana... more

My husband and I spent four glorious days at ERC and I could have stayed forever. Before I begin, I should say, we are fairly well traveled and I am both a food and hotel snob. Because our stay was so short, we opted for the Excellence Club swim up ocean view room. It was a difference of $300 and... more