I cannot praise this hotel enough, another fantastic vacation here. We have been several times now and are hard pressed to go anywhere else! Beautiful hotel and grounds, excellent restaurants and bars, the food is faultless, great premium brand drinks. You will not find better service anywhere else in the world. What really makes this place so special are the... more

My husband and I visited the resort the first week of November, The hospitality is great. We, like others, were greeted with cold towels and cold champagne. Check in was easy, We were escorted to our room and given a mini tour along the way. The room looked just like the photos on the website. We were in the 6000... more

We had heard many positive things about this resort before our departure but we had no idea how wonderful it really is until we arrived. We were greeted with Champagne after a quick 20 minute ride from the airport to the resort and a lot of hospitality. Our room was ocean front with a beautiful view, plenty of space, two... more

Stayed at the Excellence in Riviera Cancun in October as a late booking with Caribbean Collection who smashed the other price i had been quoted. The hotel is fantastic, spotless, the staff bend over backwards to help you for any little thing you need. Its located about 45 minutes in a taxi from Cancun airport and about 30 minutes from... more

I won't repeat the many positive statements about this place - they are all correct. Rooms are great, food was excellent, the staff was outstanding. I will, however, offer a few tips: 1. The internet connection is at the desk in each room - you will need a standard ethernet cord - they will bring you one if you don't... more

I'll try and give a review for British guests. What a fantastic hotel ! Is it it worth the 14 hour trip ? Yes but only once. Having travelled around the world for 20 years I have never stayed in such an awe inspiring place in my life. The long trip by air and then the hour to get through... more

I read a couple reviews about the low quality food in many of the restaurant offerings, quite honestly I have no idea what they were talking about....the food is tremendous! We stayed six days and did not have one meal that wasn't outstanding. While many resorts in the area have good rooms and nice pools (our room was clean, spacious,... more

We traveled to celebrate our anniversary and were completely satisfied with our choice in the Excellence Riviera Cancun. The resort is super romantic and the food was amazing. Bring your bug spray for the mosquitos - the only complaint we have. The lazy river was so relaxing, the spa luxurious and the food superb. We can't wait to go back! more

We stayed for 6 nights in an Excellence Club Ocean Front Suite. Luckily we only paid $100 extra for the club, but I would not recommend paying extra for the club. We did not use the lounge since we brought our own computer. The food in the lounge looked excellent, but with all of the other options, we were never... more