We had some room requests and special dates being obsererved, My wife and I were blown away with the services and room. The beach is great and they do clean it daily. The food was great and there was no waiting in line ever, The checking in process was long and had to wait but thats life. All the hotel... More

We had such a great time there (arriving on Thanksgiving day) and the staff are what made it fantastic. After an initial meeting, they would always acknowledge having met you before. Most servers would ask and remember our names and both the pool and beach (preferred) concierge's got to know us immediately, making us feel like old friends. CANNOT EVEN... More

We cannot say enough about how great this resort was. The food was terrific, so much selection and the a la cartes were amazing. Highly recommend Paramour and Lemon Grass. Don't believe the bad reviews. Honestly great food and my glass was never half empty. The lobby was a great place to hangout and grab a drink before dinner, (not... More

This place has it all!! 5 fabolous restaurants, impeccable service & a breath taking view!!! We will absolutly be coming back! More

We stayed at the Now Sapphire from 31 Jan to 4 Feb, 2012. This was our first all inclusive resort, so I don't have any others with which to compare it. - The check-in process did not go smoothly. The first 2 rooms they sent us to had people in them already (!)...I'm not sure how they can't keep track... More

Had a wonderful stay at this resort. Check in-very fast Room-cheapest room in resort and I was ok with that. Less than a 5 minute walk to the beach and 3 minutes to the lobby. The room is the same size as all the other regular rooms. I was on the top floor. I did not hear any noise from... More

My husband and I just got back from our Honeymoon to the Now Sapphire. Here are some comments we have about the trip in general. Our arrival to Cancun Airport went well. We were on time and the flight was excellent. Everything from the snacks, the beverages, and the flight attendants were remarkable! Once through customs we were directed to... More

Just returned from a trip to Now Sapphire. Spent a week at the resort in Mid January with a group of 10 people including 3 kids ranging in age from 8 - 12. The resort itself is very nice and exceptionally clean. A few things were outstanding; cleanliness, ocean front walk out room, availability of beach chairs under palappas; the... More

My mother and I visited Now Sapphire in Dec. 2010 and we were treated as the queens we are! Upon arrival we were met with a cool towel and champange. Check in and check out were so easy. The resort is beautiful! From landscaping to the actual buildings. The bedroom was so comfortable and cleaned well every day. The maids... More