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All 23 Puerto Morelos hotels »

Now Jade Riviera Cancun Resort & Spa

4.0 of 5
Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico
Hotel amenities
Ranked #11 of 23 hotels in Puerto Morelos
4.0 of 5 stars 1614 Reviews
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1,614 reviews from our community

What travellers say about this hotel
  • Room service(133)
  • Very nice(122)
  • Ocean views(110)
  • Great time(88)
  • Lobby bar(76)
  • Pool area(58)
  • Paradise club(50)
  • Italian restaurant(45)
  • King size bed(31)
  • Playa del(14)
Traveller rating
    661
    485
    265
    123
    80
Only show reviews for Family (377) | Couples (929) | Business (23)
Date Rating
Milie_Mira
Montreal, Canada
1 review
5 of 5 stars Reviewed 14 February 2012 NEW

We arrived at the hotel and I already knew it was a 5 star. 2 person to accompany us to the lobby where we were taken care by Jonathan, really friendly and knowledgeable. The room was beyond my expectations and very clean. The only thing I can say I found bad is that they came to clean the room at... More

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Keith G
St.Pual
1 review
4 of 5 stars Reviewed 14 February 2012 NEW

We just got back from our trip to Now Jade Resort in Cancun. The service was second to none ! We met the most awesome bartender there named Darius Banevicius. Darius chatted with us in English, which if you've ever been to Cancun is more of a luxury... Darius made awesome drinks such as The American Flag, Sex On The... More

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Barbara B
Ashland, Massachusetts
1 review
3 of 5 stars Reviewed 13 February 2012 NEW

Just returned from a week at Now Jade and had a very nice trip. The hotel lobby is impressive, the rooms were very nice. We had an ocean front room in building 5 and the view was great, especially while showering in the huge bathroom. Building 5 was close to everything so it was a great location. We enjoyed the... More

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laob
Cleveland, Ohio
Top Contributor
55 reviews
54 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

2/9 - 2/12/12 2 adults preferred room/ocean view we just sadly returned home to snow and cold temps! but we certainly had a great time! i think some reviewers on this sort are just plain nuts or not well travelled or too needy. we had direct transfer from airport which was nice. got to the resort around 12. our room... More

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Cantrells
Ridgeley, WV
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
3
people found this review helpful

We have stayed at the Now Jade Riviera Cancun resort twice. Once last year (2010) and again this year. (2011) The rooms are quite comfortable, and although we did not have an ocean front room, we had a lovely view. The rooms are quite spacious, clean, and the bedding is most comfortable. The food at all the restaurants is delicious... More

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Laura F
New Hope, Minnesota, United States
1 review
5 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
5
people found this review helpful

This review, hopefully, will be helpful for a late 20's group of people!! We went in a group of 8.....4 couples, just looking for an amazing time of relaxing and hanging out!! We're a crew that loves to enjoy cocktails, good food and great company!!! This was the place! Everything at this resort worked out great!! I was someone who... More

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mahlove w
Pasadena, California
1 review
5 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW
5
people found this review helpful

the resort was beautiful. I was there last year for a wedding. My husband and I had a great time, until he left his phone at one of the restaurants & within minutes it was gone (we strongly suspect our waiter took it). tthen I went to the spa for a treatment. upon checking out of the resort they charged... More

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AshmonTravels
Reviewer
3 reviews
4 of 5 stars Reviewed 10 February 2012 NEW

The gift shop was a rip off & I never paid the correct amount & never got a receipt or change... Bring your own snacks!!! Tums were $8us Gummy bears $6us Most of the staff was nice. The pools are nice. The beach is amazing. The bottle water is A Must! The bathroom water is brackish & smells funny. Brush... More

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inkmother
Ottawa
1 review
1 helpful vote
4 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Our group of eight stayed at The Now Jade Feb. 4-8. Last year we had reservations to stay at this property, but upon arrival the resort was full and they upgraded us to another resort, Dreams. In comparing the two properties, we would return to the Dreams Riviera. Dreams was a notch above in the overall resort (rooms, pools, lobby)... More

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Denveropinion
Denver, Colorado
Reviewer
4 reviews
5 helpful votes
2 of 5 stars Reviewed 7 February 2012 NEW
5
people found this review helpful

I visited the Jade with a large group for a concert so I am going to really make sure I review the resort and not the travel agency. I arrived a day earlier than the majority of the group. Check in was simple but they kept trying to separate me from my bags and adding special tags to them which... More

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Now Jade Riviera Cancun Resort & Spa Also Known As

  • Nh Hotels Puerto Morelos
  • Nh Hotel Puerto Morelos
Address: Unidad 26, Mz. 20, Lote 1-1, SM. 3, Puerto Morelos 77580, Mexico

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Now Jade Riviera Cancun Resort & Spa
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