This is a handy hotel if the snow conditions are good in Pal Arinsal. The ski capsule is in front of the hotel, and you can hire a locker to leave your equipment there. The spa is very nice, but the food is horrible, and the hotel is not up to 4-star standards. The breakfast has a lot of options,... More

Nice above average premium hotel. Located on a main road which gets busy at rush hours (which don't last long there). The town of La Massana seems to be used as a bit of a rat run by people working in the villages and resorts higher up and consequently it (the town not the hotel) feels a bit grubby (and... More

Hotel Rutllan is convenience, comfort and character all in one. The staff is accommodating and friendly. The location is fantastic. located in walking distance to the gondola! Wonderful breakfast buffet. We enjoyed our visit at the Rutllan and would go there and nowhere else while skiing in Andorra. I suppose that summertime is equally nice there. We couldn't say a... More

Having just spent a week at the Hotel Rutllan in La Massana, which I booked directly with the hotel, at exceptionally reasonable rates, I have nothing but praise for the staff, from the reception, dining room to the chamber maids, the hotel is spotless, the rooms warm, spacious and quiet despite the gondola passing every few minutes during the day.... More

Hopeless management. They do not understand or value their customers. Everything seems to be problematic and a bother for them. The only charming experience is that of the waiters! More

The hotel was very nice. Stayed here as part of a side trip from Barcelona. The location was good with a nice choice of restaurants nearby. The tourist information office is close by and there is a grocery store nearby which allowed us to buy drinks and snacks for our room which we could keep in the in room fridge.... More

We've stayed here durind the last week of the ski season and we had a great time. The food is absolutely fantastic. The Spa costs 10€ each time you use it but is worth. One day they forgot to supply the room with new towels and toilet paper, we had to call reception and it was solved in 15 min.... More

I stayed here for a weekend in Jan 10; The hotel is lovely and tastefuly furnished with wood paneling everywhere. The food is fanstastic and very good value considering. The staff are all helpful and friendly (be polite and try learning some Spanish at least before you go). I can understand some visitors not liking the proximity of the ski... More

We were booked in for 3 days in August. None of the rooms have air conditioning and as the hotel is situated underneath the ski lift it is very noisy. The staff in our opinion were generally disinterested and not very helpful. Having said that i could see that as a destination to go to ski it could be superb... More