Like most places in Cuba very safe and friendly place. I booked a bungalow with a beach view and i would recommend it. When i just arrived i had small flood in my bathroom from sewer, but it was fixed very fast - no problem later. Cleaning service was excellent - every day different animal on my bed created from... More

We just returned from the Caracol on Feb. 7th. Stayed for one week. This was our first visit to Cuba and our first stay at the Caracol. I had read many negetive reviews before we left but the few positive reviews are what I went on.We found the Caracol a clean and friendly resort. The rooms were clean and well... More

We stayed for a week at this hotel and found the staff to be friendly and accommodating most of the time. The entertainment staff were excellent and for a three star the shows at night were good. The buffet was not the best with poor variety at night, no potatoes just rice. The wine was okay sometimes and bad other... More

Hotel Caracol, (Caracol is Spanish for shell) a great little find!!. This is along review but I think it will help other to prepare to travel to this resort. I had reviewed many of the posting on this site and made a decision to book this hotel and it was exactly what I had expected. To the negative comments on... More

I just returned from Caracol for the 8th time. This hotel is one of the best values out there not only for the buck, but the Staff are amazing. The Bar staff, the Dining Room staff, the Entertainers, Security, Front Desk, Administration and the Snack Bar are some of the finest I have ever encountered. They are very polite and... More

This is a long review. I ask you to take the time to read it. It is not a knee-jerk, pissed off review but is measured and thoughtful. I have no ax to grind with any individual or the resort itself. As the title of this review states, this was our third trip to the Caracol. I wrote a review... More

We just came back from Caracol. The first part of the week was great. On the Wednesday morning buffet, after getting our breakfast we decided we would help ourselves to coffee as the waitress had not come around. I stood in line for coffee and two waitresses butted in, but I did not say anything, as they held up the... More

This was my 8th trip in the south (Cuba 6 times and Dominican 2 times) and it was the BEST of them!!! Some people that I have met are returning guests for the 9 th and 10th times at that hotel!!! I would say the only negatives points are the bus ride from the airport... 1:30... ouf!!! LONG!!! and the... More

We went to Club Amigo Caracol again from November 17th to December 1st and again on January 3rd to 17th. We met Emma C and other new friends and had a great time. I feel I must reply to a few ridiculous reviews, one from spring two years ago, another was there 10th to 17th January, but we never met... More