I made a phone booking for this hotel but when we turned up they didn't have a record of our booking and had no rooms available for us. The lady at the desk was EXTREMELY unhelpful, especially considering we had booked for a wedding which was just about to start, and had a small baby with us and no other... More

We stayed for one night in a standard 'Spa Room', booked direct at $195.00 per night. There is not much choice when it comes to accommodation in the Swan Valley and compared to the only other ‘resort’ up the road was quite reasonably priced. However, over priced for the standard of room we got. The room was quite small, overlooked... More

This place is awful. We booked two rooms for the KD Lang concert. When we got back to our rooms post concert, our room smelled strongly of sewage and we had to call someone who proceeded to pour scented cleaner down the trap in the floor of the bathroom. The place was fully booked with no other rooms available. It... More

Very poor. Reception was closed all the time. Pool area over grown and pool not cleaned. Run on a cheap budget. For example the intercom system covered in cob webs and ants. Had a great meal at Mash on same site and restaurant looked nice. More

In the aftermath of the volcano is the flights of QANTAS Sydney has been cancelled. Said its first QANTAS an unfriendly young women from Swan Valley go by bus. I thought it's mistake yourself take a bus to go to the Swan Valley. I think perhaps because Japanese disrespected. Went again different female receptionist. She gave me a two way... More

I booked into the Oasis as I was doing the Degustation dinner at Dear Friends Restaurant nearby and didn't want to drink drive. The lady who booked me in didn't know where Dear Friends was (its a significant landmark you should know!). I asked for a nice room as it was for my Bday and we ended up on the... More

I travelled with our ladies hockey team and we rented 2 chalets for the night . One priced at 460.00 / per night and the other at 370.00 / per night so we thought we were in for a nice place to stay - how wrong were we !! Upon check in there was an issue that we didnt have... More

We had a girls weekend away here which we booked 2 challets at a cost of $460 for one room and $370 for the other. Dealing with them on the phone before hand was a nightmare and after faxing my deposit receipt through twice before I was told they had not recieved it on arrival. After arriving at our challets... More

We booked a night at Swan Valley Oasis as our friends were holding their wedding reception at a near by venue. We decided to treat ourselves and book a "Romantic Package", which the website states includes spa room with king size bed, chocolates and bubbly on arrival and fully cooked breakfast the next day - the cost for this package... More