My family (Mum, Dad, Son 11 Daughter 13) have stayed at the pergola 3 times since 2007, always in July/August and I have already booked for later in 2012.
First time we had a 1 bed appartment and B&B, booked through "on the beach" at a very good discounted rate.
Second time we booked the same again but on a...
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Dear Guest,
We are very pleased to hear that not only you already enjoyed three family holidays at the Pergola Club Hotel & Spa, but you are trusting us with a fourth stay! We assure you that we shall be doing our very utmost in ensuring that you will once again have an excellent holiday experience.
While thanking you for...
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We found the hotel staff very helpful and friendly nothing was to much trouble food was good always something to choose from would stay there again
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Dear Guest,
We are extremely pleased that you have enjoyed your recent stay within the Pergola Club Hotel & Spa, and have dedicated some time to share your positive experience publicly.
We hope that we will be able to welcome you back to our resort in the very near future, and while thanking you in advance for reading our feedback,...
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Pergola Club Hotel and Spa was a great place to stay on the island of Malta. The room was clean and decorated prettily with nice furnishings and color scheme. The people were friendly and helpful, too. The hotel offered a nice spa, a few restaurants, and indoor and outdoor pools.
I enjoyed the location as it was in the city...
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Dear Guest,
We are ever so pleased to hear that you found the Pergola Club Hotel & Spa to be a great place to stay! We shall looking forward to having you back on board, in months to come.
Best regards,
Elaine Cutajar Debono
General Manager
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I have never written a review before but having just returned from a nightmare week over new year at the Pergola I felt obliged to warn you to save your money and avoid booking here. We had a two bedroom appartment, described on the website as 'deluxe with a full kitchen' - it was shabby, dirty and the oven (which...
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Dear Guest,
We thank you for finding the time to share your opinion on your recent stay with us.
At the Pergola Club Hotel & Spa, we are mostly recognized for our exceptional standards where it comes to customer comfort and cleanliness, thus it leaves us confounded to learn that certain aspects related to these roots, may have unenthusiastically affected...
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We were here over Christmas. Great food for the holidays in their restaurant. We stayed in a 2 bedroom. There was some construction going on, but we were warned before we committed and it was not that noticeable anyway.
Malta has some of the nicest people I have ever met. This hotel was no exception. They were all very helpful.
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Dear Guest,
We are very pleased to hear that you found both the Maltese people and the Team at the Pergola Club Hotel & Spa to be nice and friendly and that your overall experience was a very positive one!
We very much trust there will be another opportunity where we can welcome you again!
Kind regards,
Elaine Cutajar Debono...
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We stayed 3 nights for New Year's Eve at the Pergola Club and we recommend this hotel because is very close to the city centre of the wonderful Mellieha (nord of malta), the food was great and the people working there so kind and smiling.. (Etienne is the best..and Ann Rose too..) Our room was perfect and clean.. thank you...
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Dear Guest,
Thank you for the over whelming feedback further to your recent stay at the Pergola Club Hotel & Spa. We very much trust there will be future opportunities where we can welcome you back on board!
Best regards,
Elaine Cutajar Debono
General Manager
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Positive - friendly, helpful staff
Negative - very quiet in winter; within range of constant church bells; cave bar and games room shut; room average; food disappointing
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Dear Guest,
We are sorry to read that while you found our team to be friendly and helpful, a number of other aspects were of a disappointment to you. At the Pergola Club Hotel & Spa we constantly strive at offering our guests a quality holiday experience and very highly appreciate constructive criticism. In this regard, please do not hesitate...
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I just spent a week in Malta at Pergola Club Hotel & Spa, using my member of Club Absolute. The service is excellent, they took care us very good. Our first night at Malta on Dec 24 was very cold and the heater in the room is not enough for me. The hotel immediately prepared to change room for us....
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Dear Guest,
Thank you for choosing the Pergola Club Hotel & Spa for your Christmas break. Over the Festive Season, it was indeed abnormally cold for the Maltese Islands, however, we are pleased to read that our Team have been successful in enhancing your room’s comfort.
While thanking you once again, we remain
Yours sincerely,
Elaine Cutajar Debono
General Manager
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My dear Mum (who is disabled but still fairly mobile) treated me to this Christmas break in Malta. The Staff at the Pergola Club & Spa were efficient, friendly and caring. The appartment was fantastic, our view was beautful and the bar catered for my mother who does not drink alcohol. The non alcoholic cocktails were wonderful. Although we were...
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Dear Guest,
We are very glad to hear we were successful in rendering your Christmas holiday, a perfect one!
While thanking you for taking the time in sharing this review with us, we shall look forward to having you back on board in Spring time.
Best regards,
Elaine Cutajar Debono
General Manager
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I stayed at this hotel through a timeshare program (RCI). Three people shared a one bedroom apartment with a kitchen. It was cozy, but not unmanageable. The room had a nice view of the church, but that's about the end of the positives. The room smelled like old cigarette smoke and mold - curtains, blankets, furniture, everything. Mattress was terrible...
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Dear Guest,
We are sorry to read that your pre-Christmas stay at the Pergola Club Hotel & Spa did not meet your expectations. At our resort we constantly strive hard to offer our guests a quality holiday experience and we apologize if this was not the case during your recent stay.
Where variety of food and beverage outlets is concerned,...
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