This was genuinely the WORST hotel I have EVER stayed in. Advertised on-line as 4*! More like 0*. First room I was offered I refused to stay in. It smelled like a public toilet with cracked tiles in the batroom. Horrible. Second room offered was dirty, dingy, disgusting. Shower was old and stained and filthy. I immediately complained and asked... More

right lets start from the begining i found the receptionist very helpful when we first checked in and they gave us direction to our room what was very important as the resort is very big.When I booked i was a bit omptimistic after mixed reviews but it wasnt the case very easily accesable as taxi were 3/4 euro and holiday... More

Really Good resort, suited for couples, family's and older generataion. Complex is quite big, however there are multiple exits you can use with your keycard. The main pool by the restaurant was heated. Had entertainment on in the evenings.Resort is next to Holiday World. Good transport links to Town with taxis frequent and cheap, around 3/4 Euros to Yumbo. or... More

It's a cheap place, but you get good value... Just don't go expecting a swanky place or anything like that. Staff is nice and helpful. More

We have just returned from a week staying at the Koala Gardens and had a lovly time. Our apartment was perfectly fine, cleaned 5 out of 7 days, fresh towels 3 times. Plenty of hot water. All in couldnt really fault it for what we wanted. We needed additional pillows as you are only provided with one, we asked in... More

My wife and myself have just returned from a weeks winter sun at the Koala Gardens and i must say they are very good value for money. Apartment:very clean and a very good size with two three quater beds and built in wardrobes in the bedroom a large bathroom with seperate walk in shower a good size lounge area with... More

Firstly, we arrived late at night - 5 adults and 1 baby with a serious amount of luggage. we were given keys to our apartments and told to make our own way. The complex is massive and no proper signs. we spent nearly an hour walking around trying to find our apartments and got lost. Finally found them and had... More

We have just come back from the koala gardens and had a very relaxing week. It's quite quiet there with 3 pools, 2 with music and entertainment and 1 tucked out of the way. Rooms were clean and had a little kitchenette with kettle and microwave, fridge etc, own boiler per unit so plenty of hot water. We stayed half... More

Had a week at the Koala ......... great location ...... bit of a walk to the beach ........ restaurant very good, friendly waiters ......... very close to Holiday World ......... short distance to playa des Ingles ....... clean rooms ........ helpful, friendly reception staff and cleaners ........ good value for money ..... handy for buses to explore ...........reasonably well equipment... More