I had the best time here! The staff who looked after us at the restaurant, both breakfast and dinner, were warm and friendly and took time to answer all our questions and they really enhanced our trip. At breakfast the staff (Svetlana??) was lovely and explained about how the fish was prepared. Some of the comments here are a little... More

I only visited the Snow Hotel during the day rather than spending the night here so I have given it an average score so as not to affect the scores of people who have stayed here, however In my opinion it only deserves poor at best. I have visited and stayed at several ‘Ice hotels’ and this is by far... More

I visited here in March 2010 with a couple of friends and stayed overnight having first eaten in the Gabba restaurant. We had the best time, and would recommend that anyone thinking of paying a visit should do so and stay over. If you are put off by the temperature, I can assure you it really isn't as bad as... More

I agree with previous comments, that is is good but could be better. Compared with other Ice Hotels, it is rather back packer 'ish'. Arrangements were well organised with excursions & safe storage of main luggage at a nearby hotel. We just took an overnight bag to the Snow Hotel. The manager was very friendly, chatty & helpful. On arrival... More

Overnighted at Snow Hotel on the 24 March after a 2 hr husky trip which I would highly recommend. I don't want to sound too negative with my review but do want to provide an honest opinion so will provide a 'bad' and 'good'. The Bad -A backpacker type communal room, which they call the 'warm room', to store bags... More

Room was great. Bedding provided kept me very warm. Food good. Staff were the best. Other tours available thru the hotel were fantastic. You must go here

This is one of the things you should see if in Kirkenes but to be honest I am not sure I quite get the point of staying the night! (Maybe if I had, I would). It is fun and clever and very beautiful and the Gabba restaurant, next door, is great: cosy and good locally sourced food (reindeer sausages, salmon... More

You may opt to pay a fee to take photographs of the hotel instead of staying there. We were early and check in is by group where you have to wait for everyone. Though rooms are assigned we can choose our own rooms if we don't like the assigned rooms as it's not pack. During check-in, a briefing was given... More

We stayed on the last night of a trip to Northern Norway, and while most people arrive in the afternoon, we got off our boat at 10am. However, we were transferred to the Sno Hotel and shown round, given huge arctic suits, and told to make ourselves at home in the warm chalet and to use the sauna, which they... More