We spent six nights at the hotel in May with our 1 year old daughter. We had a wonderful time and I was very sad to leave. The staff were most helpful, from the receptionists to the pool staff, but without being over bearing. We were made to feel completely at ease in the resort with the baby. Our bedroom... More

We visited in April and were looking forward to a relaxing Spa break, but overall it's a bit of a mixed bag and we were left disappointed by the hotel. The Spa is nice, but in the morning they allow Children in there, so it's crowded and noisy (ie the exact opposite of what a relaxing Spa should be). It's... More

Had a very enjoyable 3 night stay for 2 at the Lake Resort, made all the more relaxing by escaping without the kids. The whole experience here was 1st class from the moment we arrived. Staff were very pleasant, helpful and attentive but not intrusive. Room was very comfortable and breakfast was as good as we've had anywhere with lots... More

Best hotel in vilamoura,staff excellent great facilities Will return soon

Stayed for 5 nights in April for a golfing trip. I knew it was going to be good as soon as we arrived. The staff were very good throughout and offered great service without going over the top. Swift and polite check-in and helpful guidance on shuttle bus arrangements for golf. Room was on the first floor facing the pool... More

Amazing hotel with excellent facilities. Excellent service from booking to departing...& we were very sad to leave. The staff were very attentive but not over-bearing & always seamed happy to help. The hotel itself is very well maintained & the rooms were spacious, clean & also well maintained. Lots of space outside....a lovely walk around the lake & plently of... More

Have just returned from a 5 night family holiday. Rooms, staff, Spa, Pool area, Breakfast, everything was great. We will definitely return soon. The only thing that would make it perfect is if the heated pool was slightly warmer.

We went for the day when our flight was delayed having seen the website featuring kayaking around the big lake. Don't be fooled. This is a heavily developed resort with very little space, a lake the size of say 1.5 olympic swimming pools, on which 4 sad looking pedalos and kayaks sit in case anyone would want to hop in... More

I think this is probably the best hotel I ever stayed in . The reception is huge an airy . But what I really like there is no reception counter , just little tables where you go to see individuals to check in ,out or address issues makes it so less formal . The reception also has a fantastic array... More