I stayed at Crowne Plaza Schiphol for four nights between 5 till 6 February 2012. I wrote a few days before my arrival requesting a renovated room on 3rd or 4th floor with runway view. I received a written response within 1 hour promising to do everything to make my stay enjoyable. I arrived weary and spent after Heathrow had...
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Rooms are great with very comfortable beds and pillows. Reception is efficient and friendly. Bar is also friendly and prompt. Food quality is high but expensive. Continental breakfast is very good but the American breakfast is poor - the hot food is cold with the scrambled eggs and sausages falling short on quality. Probably the best hotel in Hoofddorp from...
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Dear sir,
Thank you very much for your nice comments and compliments about our hotel. We have passed your feedback to our Reception and Bar staff and it was much appreciated.
We have taken your remarks with regards to our American Breakfast into account and will discuss improvements.
For your next visit I would like to inform you about our...
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I stayed 2 nights at Crowne Plaza and can say that it was the best hotel I stayed in my semester trip to Europe. Collecting the key points, I can say that;
+ Positive : The room was very large and spotless. The bed was very comfortable. You can find shampoo and hairdryer in the bathroom even if you forget...
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Thank you very much for your valuable feedback with regards to your recent stay in our hotel.
We are very pleased to hear that you experienced our hotel as the best of your Europe trip.
As you comment we are located in the Schiphol area. To visit Amsterdam includes the time and money you have mentioned. On the other side...
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Its all snow outside but Crowne Plaza is beautiful and outstanding.
Was staying on the first floor, which unfortunately doesn't have some basic bath items like face towels and house keeping said it was coz I was in a first floor room! That's not fair.
Despite this the hotel has an exceptional gym and swimming pool.
I absolutely loved the...
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Dear Madam,
Thank you for your time and effort to write your comments and post them on Tripadvisor. Your feedback is extremely important to us and it is nice to hear that you enjoyed your stay. I have passed your congratulations about our winning the European Culinary Trophy to our F&B team.
We have discussed the missing face towels in...
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The hotel was quite alright. I really have no complaints, and if the breakfast had been included in the room fee, I probably would not be writing this review. However, paying € 22 for an admittedly decent buffet breakfast on top of an accommodation price of € 161 ensures that I will not be staying here again. Neither the breakfast...
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Dear guest,
Thank you very much for taking the time to write your comments regarding your stay in our hotel. We really appreciate your sincerity.
We are sorry to hear that you were not satisfied with our breakfast service. We recently have implemented a number of changes in our continuous aim to improve both service and quality of our breakfast....
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Was stuck at Schiphol airport due to the heavy snow of this weekend. Really nothing to complain about this hotel. Bit expensive though (i paid 190,-- for 1 night).
But perfect for early schiphol-flights or overnight transfers. Shuttle service every 30 minutes; taxi in the night costs 18,--; litterally 5 minutes walk to trainstation 'Hoofddorp' which brings you in 5...
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Thank you very much for your time and effort to give us your feedback about your recent stay in our hotel.
We are very pleased that you appreciated your stay with us, and hope to welcome you again as a guest in the future. Since our rates are competitive and flexible we than hope to offer you the best rate...
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Excellent place and value for the money. Given the opportunity, I'd stay here again.
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Dear guest,
Thank you very much for your time and effort to post your review on Tripadvisor. We are very happy to hear that you had such a pleasant stay.
My team and I would welcome the opportunity to be your hosts once more in the future.
With kind regards,
Maurice J. Jansen
Area General Manager
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Hotel is a bit out of the way, shuttle runs every 30 min from AMS. For PC plats the shuttle is free (free for all from AMS), but they charge 7.50 euro from hotel to AMS for non PC plats which is kind of cheap if you ask me.
Hotel staff is nice and provides attentive service, but the hotel...
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Dear Sir,
Thank you very much for your feedback with regards to your recent stay in our hotel. Feedback like this gives us the possibility to adjust our services and products where needed.
It is nice to read that you find our hotel staff nice and attentive. We focus on providing personal service and are pleased that this is experienced....
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I have heard customers complain about the club lounge at the Crowne Plaza, although with free beer I was never amongst the complainers. However recently this lounge has been totally revamped with a permanent hostess (until 9pm) offerring great snacks and free beverages and now a real 'bistro' atmosphere. Whereas I didn't complain before, I can still notice the vast...
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Reviewed 14 September 2011
Dear Guest,
Thank you very much for taking the time to write your comments regarding your stay in our hotel. We really appreciate your sincerity.
We are very pleased that you enjoy our Club Lounge so much. It shows our employees that their efforts to create a nice atmosphere with good service is succesfull. I have passed your compliments to...
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Overnight stay as catching a flight the next day.
Transfer bus stop is on the right as you come out the terminal - bus arrived as per schedule. No need to call hotel.
-Greeted as a PC platinum - upgraded to a superior not club room but told the superiors are more recently renovated and just as nice - to...
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Dear madam/sir,
Thank you very much for taking the time to write this review with regards to your recent stay.
As you indeed write we take good care of our loyal Platinum members and its good to read that you received all benefits attached to the Priority Club Program.
I have passed on your compliments to the departments involved and...
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