This hotel was a welcome surprise. Although a bit expensive, it provided the amenities, comfort, and helpful staff that we so appreciated after 3 weeks in Provence. Highly recommend as the staff is very considerate and helpful and the room was comfortable and clean.
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Dear guest,
It was a pleasure to welcome you in our hotel and we would like to thank you for having taken the time to write this comment. Your satisfaction is a great source of motivation for the entire team.
We are looking forward for your next visit to the Pullman Marseille Provence and do not hesitate to contact us...
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We previously scanned the reviews of this hotel and expected your average airport hotel. We were pleasantly surprised! The entire staff was extremely friendly and helpful in French, Spanish and English. The room, including the amenities, was outstanding. The bed was SO comfortable - lots of pillows...a dream. This is definitely not your average European hotel. We only ate dinner...
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Dear Guest,
A great thank you for your posting and it is so nice for all at Pullman Marseille Provence to read you enjoyed your stay. I will not hesitate in transmitting your positive comments to all the team; your satisfaction is an encouragement to continue our efforts.
We are looking forward to welcoming you again at Pullman Marseille Provence....
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What a lovely surprise was this hotel for the price we paid. Lovely rooms fitted out beautifully,the best bed slept in since leaving home. Also an amazing breakfast with some of the best jams I have seen on a breakfast buffet. Very comfortable common areas, security was evident and the shuttle back and forwards to the airport was a real...
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Dear guest,
I would like to thank you for posting this nice message.
It is always a pleasure for me to read that you enjoyed your stay in our hotel. You can be assured that I have forwarded your comment to all my team as we all attach great importance to the quality.
We are looking forward to welcome you...
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We have been to several really crappy ones, so this one was a nice surprise. good sized, clean rooms, nicely decorated place all around. gym was functional and nice. as mentioned in other reviews the bar is hideously over-priced. We had gin & tonics for 12 euros each and we weren't even offered ice. Other than that we were perfectly...
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Dear Sir, Madam,
I would like to thank you for the time you spent writing this comment. I took note of all your remarks and I am pleased to know that you have spent a nice stay with us. We are looking forward to welcome you soon in Pullman Marseille Provence.
I transmit you my most sincere and warm greetings....
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Nice public rooms with very 'Arty' look and feel. Good security feel with electronic gates and excellent shuttle service. Hotel rooms were well appointed and spacious. The Hotel restaurant was pricey but there is noting much around as an option. Suggest the Airport restaurant upstairs as an alternative. Very friendly and good staff.
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Dear Sir, Madam,
A great thank you for your posting. I note your remark concerning our restaurant.
I will not hesitate in transmitting your comments to all the team.
We are looking forward to welcoming you again at Pullman Marseille Provence.
Sincerely.
Jean-Marc Lepan
General Manager.
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The hotel with rooms, common areas, garden and pool were excellent. Breakfast was lovely. Reception area and restaurant is modern, the rooms are not, but they are well kept and nice with good beds. Housekeeper/reception gives an OK service too.
What disappointed us enormously was the restaurant and the service level in the restaurant and bar. We sat down for...
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Dear Guest,
I was informed about these comments and I read them with the highest consideration.
I assure you that we are sorry for these inconvenients in our restaurant and I present you my sincerest apologies for it.
We actually met on this evening many unexpected events at the restaurant which had the consequence to disrupt the whole service; I...
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If you are a business person on a expense account then this is the hotel for you. If you do not mind staying on an industrial estate with nowhere to walk on an evening, then too this is the hotel for you. If however you are a normal holidaymaker like we were,forget it.Our first impressions were wow, our room apart...
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Dear Guest,
First of all, I would like to thank you for the time you spent writing your remark.
You had a general good level of satisfaction and you rightly highlighted certain remarks about your stay; I have been made aware of them and took them with the highest consideration. I would like to apologise for this.
We attach considerable...
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What a pleasure it was to stay at this hotel!. We had selected it because it was close to the airport and were catching an early morning flight - excelent service with shuttle both coming and going to the airport. Most hotels close to an airport are not always the best, however this was an unexpected delight! After traveling around...
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Dear Sir, Madam,
A great thank you for your posting and it is so nice for all at Pullman Marseille Provence to hear you thoroughly enjoyed your recent stay with us. We pride ourselves on the different aspects of service, restaurant, reception, room. I will not hesitate in transmitting your positive comments to all the team.
We are looking forward...
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This is a low rise hotel situated with its IBIS sister about a Km walk from airport terminals. You can walk but you need to walk in the road some of the way. The hotel has a free shuttle van but you need to summon it if using it from the airport.
We have used the hotel several times, invariably...
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Reviewed 11 July 2010
Dear Guest,
I would like to thank you for posting this detailed comment on Pullman Marseille Provence hotel.
Your opinion is important as it help us to improve the offer to our guests.
I am glad to read that you will soon be back, and of course it is going to be a pleasure to welcome you again in our...
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Excellent place to unwind in a comfortable place before or after a flight.
Arrival is quite an experience. Excellent service. The room was large, nicely decorated. We had a good sleep. Walls are a bit on the thin side.
Stay away from the diner buffet. It is not worth the price. Breakfast (room service) had these dried up micro-pastries. Good...
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Dear Guest,
I would like to thank you for giving your opinion on Pullman Marseille Provence. I am sincerely sorry about your experience at the restaurant during your stay. I have informed our restaurant manager in order to improve the quality of our breakfast and diner buffet.
We hope to have the pleasure to welcome you soon in our hotel,...
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