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All 10 Diegem hotels »

Ibis Brussels Airport

2.0 of 5
Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium
Hotel amenities
Ranked #7 of 10 hotels in Diegem
3.5 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
    10
    45
    41
    16
    5
Date Rating
Chinthaka_SL
Colombo, Sri Lanka
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 13 February 2012 NEW

Stayed here for two nights on a business trip. The room was cold when we arrived and took quite a bit of time to room get heated enough. One good service they have is the free shuttle to airport which i think is very convenient for poeple who is which to take flights from Brussels Air port. I have never... More

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grzregorzski
Toronto, Canada
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012 NEW

A good choice near the airport, just a bit overpriced for what it is (130 euros a night for 2 - 3 star hotel) I appreciate all the ecological efforts. A good clean room, with good temperature controls, comfortable bed, very good service at reception, shuttle to & from airport. Had an excellent sleep, which is important! Overall I'm happy... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
14 February 2012

Dear Guest, we thank you very much for the positive outturn you have given us concerning the hotel. At Ibis, we tend to take ecological issues seriously, and try to keep up with all the new items required. We hope to welcome you again soon at Ibis Airport Brussels, for a next ecological and quality stay. Kind regards, Pascal Antoine More

lacroix c
Grenoble, France
Senior Reviewer
6 reviews
2 of 5 stars Reviewed 6 February 2012

I spent 4 nights in the Ibis Brussels Airport and was quite disappointed by the service level and quality. First, the receptionist was not very nice (was typing and did not answer my questions while I was waiting). Second I had an issue with the shower which was every minute going very hot for a few seconds. As a consequence... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
8 February 2012

Dear guest, First of all I would like to thank you for writing your review on our hotel. Your comments help us in our efforts to improve our services. I am sorry to learn that your experience has not been fully satisfactory. We have taken your comments seriously and met the colleagues concerned… As I personnaly want to express you... More

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Bhupendraa
New Delhi, India
Senior Contributor
22 reviews
14 helpful votes
4 of 5 stars Reviewed 5 February 2012

Stayed in this hotel for a night during my return trip to Delhi. The hotel is close to airport and lives up to the reputation of the ibis chain. Rooms are reasonably sized, have nice bed with firm mattresses, small but convenient bath and free Wi-Fi facility with good speed. It is fully equipped to meet the needs of the... More

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Pascal ANTOINE, Directeur général at Ibis Brussels Airport, responded to this review
6 February 2012

Dear Guest, Thank you for taking your time to write your positive review on this forum. We are pleased to learn you have enjoyed your stay with us and noticed the efforts we have put in to increase our service standards and upgrade our rooms. My team and I look forward to welcoming you back for uour next stay. Until... More

Posted by an Accorhotels.com traveller
D/cadolzburg
1 review
3 of 5 stars Reviewed 19 January 2012

Not clear what is the policy of Ibis Belgium regarding internet. I stayed in Ibis - Leuven 3 nights before and there the internet use in my room was free. In Diegem they wanted for this service I believe approx. € 10,00. I think this is very disturbing. Ibis should have one rule at least in one country, preferably all... More

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x y
tr
Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed 2 January 2012

It was mid-august when I stayed there. The rooms were clean except the bathroom and towels. The breakfast was good compared to other hotels at the same scale. Although there was a problem with the locker of the door and we could hardly close it, we stayed overnight and it was more or less worth the price we paid. The... More

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Posted by an Accorhotels.com traveller
Bangkok
1 review
4 of 5 stars Reviewed 1 January 2012

I appreciated helps from Mr John who I was checked in with, he was very helpful and gave sincere advice when all public transportation was on strike and I needed to stay with IBIS Brussel airport hotel. He suggested not to walk to the centrum as it was not safe sometimes and mentioned about the taxi expense it may cause... More

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Posted by an Accorhotels.com traveller
Gibraltar
1 review
5 of 5 stars Reviewed 16 October 2011

A shuttle bus collected us at the airport which took only minutes to get to he hotel. Once at the hotel, the staff were extremely helpful and made our stay in Brussels special, but by far the best thing this hotel had to offer was the comfortable beds! We had a great nights sleep ready to continue our trip the... More

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Posted by an Accorhotels.com traveller
2 reviews
3 of 5 stars Reviewed 13 October 2011

Stayed here twice on my trips in and out of Brussels because I had connecting flights early in the morning, the hotel has a nice bar and breakfast spread, but everything on the food menu is very expensive, except maybe the beer pints which were 4 euro on average for some nice brands. More

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Posted by an Accorhotels.com traveller
Lisbon, Portugal
1 review
2 of 5 stars Reviewed 11 October 2011

Due to the bad working conditions of the air conditioning in the room, I got lung sick. The room was very cold during the night. the air conditioning didn't heat it properly. I'm not willing to go there again, although I've booked, earlier, other reservations. More

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Ibis Brussels Airport Also Known As

  • Ibis Hotel Brussels Airport
Address: Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium

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Ibis Brussels Airport
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