After arriving i was practically invisible! The front desk staff were clueless about how to handle a reservation or take care of the needs of their guests. The manager then asked me if the girl with me was my wife and if not we were not allowed to stay there? WOW! The pool was cloudy and dirty, Beach was full... More

Advertises WiFi in room, it was busted upon arrival. Although, to there credit they did accommodate me immediately in another room. Big +++ . Room still needs cleaned from last occupants. I found the staff overall to be very pleasant and helpful. Interesting, even at 5 star hotels the Filipino staff would not wait for a tip, I found that... More

Poor service, poor management, waste of money, better stay in shangrila..worst food,very expensive, not well maintained beach area

I had my very terrible vacation with my wife and we swear that we will never stay in this hotel again. We stayed in this hotel for 3 nights and it's not near to the airport at all. I spent more than 40 minutes by taxi for me to get there. For the activiity, please pay extra attention when you... More

One good thing about the resort was out little villa. Very nicely decorated. The resort looked like it was situated at some kind of forgotten boat station. Unswimmable. No lighting at night, so bring a torch to find your way to the restaurant. Sorry to say, awful food and they used the same fruit from the night before. Awful meats.... More

The resort is remote, in the south part of Mactan. From the resort you will need a taxi to go anywhere, the very "local" town has a small market and little else. The resort website quotes in USD, but charged in Piso on arrival, using the hotel exchange. Add 3% to the USD price! At present the resort in undergoing... More