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Doubletree by Hilton, Dunblane-Hydro

4.0 of 5
Perth Road, Dunblane FK15 0HG, Scotland
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Doubletree by Hilton, Dunblane-Hydro
Ranked #1 of 2 hotels in Dunblane
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853 reviews from our community

Traveller rating
    273
    289
    171
    85
    35
See reviews for
Families
174
 
Couples
425
 
Solo
14
 
Business
69
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Scotland.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

From the moment you arrive until you finally have to say goodbye you will be amazed with the servcie and staffs friendly manner, the room was beautiful, clean, well apppointed and warm, the food is beyond belief, just heaven to set your tatse buds alive. Our stay was far to short but there is no doubt when the next treat... More

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Elgin, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed one night with my partner. Our room was not in the main part of the hotel but in the extension part to the right. The room was adequate, nothing special. We booked to have dinner in the restaurant. This was definitely the highlight of our stay. The restaurant is nicely decorated, reminded me a bit of Malmaison/Hotel du Vin... More

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Verbier, Switzerland
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Bad management, staff communication & customer relations. We asked for an early check in but weren't accommodated. On arrival we were told the room would be ready an hour later which would have been fine, but the room still wasn't ready for over another hour leaving us having to rush. Then it was the wrong room, a very small double... More

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Edinburgh, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Treated a friend to weekend pamper, excited about the use if the spa. Sadly told on arrival that massages are normally booked up weeks ahead and the masseuse can only work 3 hours a day! 'Bubble' pool was an extension of the pool thus same temp, but disappointing Serve breakfast till 11 on Sundays, sounded great, however I overheard the... More

Was this review helpful? Yes 1
Ireland, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I am shocked to read the recent reviews. I have just had a two night stay and was apprehensive given the recent trip adviser reviews. However from start my experience was much better than expected. The atmosphere was buzzy and busy every night. Room on 4th floor was small but clean and not the expected twin room. When we rang... More

Was this review helpful? Yes 2
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
16 May 2013

Dear Crowsfoot Thanks for your review on TripAdvisor after your very recent stay with us. I have never received a review like yours before that quite hits the nail on the head like you have managed to do. We are a hotel that takes pride in our beautiful property and we work earnestly at trying to provide service levels to... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

-so impressed by value of 5pm deal, mum & I booked 2 nights - amber at reception was very helpful when we explained we had to cancel dinner on first night due to travel problems -most notable was the service & friendliness of staff in spa (sheena, Clare?) & restaurant (Hannah) -We had beautiful front-facing room with stunning views from... More

Was this review helpful? Yes 2
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
16 May 2013

Dear Amybrown34 Thank you for your review of our hotel and of Dunblane city as well after your recent short break with us. Firstly Sheena, Clare and Hannah will be delighted to read your acknowledgement of their service and friendliness provided to you. There's nothing quite like this vote of confidence to the team and specifically the names of the... More

Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

Spent one night for a wedding, staying alone I had to pay extra which is standard but for the price I paid I expected a room I could use for its purpose. I found out later that some of the wedding party paid £92 for two people and I paid £122 for one person. The morning after the wedding I... More

Was this review helpful? Yes 2
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
15 May 2013

Dear lgardn11 Thanks for your review of our hotel after your recent stay with us. As we had been trying to resolve the matter privately and you have highlighted how we have dealt with this, I'm sorry that you feel annoyed enough to feel you wanted to make these confidential arrangements public. I remain sorry that there was a one... More

Scotland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

My husband and I are just back from a 5pm DBB deal. Hotel looks impressive on arrival, room small but clean and bathroom decent size. There were not bathrobes or slippers in our room - would have thought for a 4 star hotel they would have been provided. Dinner was ok. Menu choice not the best for the deal we... More

Was this review helpful? Yes 1
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
15 May 2013

Dear AngeSep Thanks for today's post on TripAdvisor. There is a similarity with your own post and the one prior in terms of your overall headline theme. I accept that had we not had the doors opening and closing due to the wedding guests you have referred to and the service issue in the restaurant you may have enjoyed your... More

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 13 May 2013 NEW

Been hear before on a long weekend before it changed name ( about two years ago ) I was invited by a friend and his wife to join them for DBB on a deal. I was sorely disappointed.The entrance up to reception and the adjoining area did not appear to have changed, on reporting to reception we were told our... More

Was this review helpful? Yes 1
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear dopey45 Thank you for taking the time to review DoubleTree by Hilton Dunblane Hydro Hotel. The headline you have used in your review was alarming when I first read it I must admit. However when you take the meal experience in its own right, the rest of your hotel stay is rated reasonably well and so the headline is... More

West of Scotland
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 13 May 2013

I have just returned from an overnight stay with dinner at the Dunblane Hydro Hotel. It was a 5pm special which attracted us as dinner was in the Kailyard by Nick Nairn restaurant. We arrived about 1.30, presuming check in would be 2pm. We were told check in was 4 pm but by 2.30 our rooms were ready. The rooms... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear roscaber Thank you for reviewing our hotel after your recent stay with us. As a returning guest I was glad to read that your arrival and room was to the standard you were used to. The comments relating to the dinner element of your stay will be discussed with my own team of chefs to understand what had happened.... More

 
 
Doubletree by Hilton, Dunblane-Hydro
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Additional Information about Doubletree by Hilton, Dunblane-Hydro

Also Known As:
Doubletree By Hilton, Dunblane-Hydro Hotel Dunblane
Doubletree By Hilton, Dunblane-Hydro Hotel
Hilton International Dunblane
Dunblane Hydro
Hydro Dunblane
Dunblane Hilton International
Address: Perth Road, Dunblane FK15 0HG, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dunblane
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Dunblane
Price range (per night): ₹ 5,982 - 13,281
Hotel Class:4 star (4*)
Reservation Options:
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