Our wedding isn't until the 15th June but I wanted to leave a review now because the level of service we have received while planning our wedding has been outstanding. The wedding co-ordinators Aileen and Nicky have been unbelievably helpful and have accommodated for our every need, being very quick to answer my thousands of e-mailed questions! Both them and... More

Hi, My friend and I purchased a 5pm.co.uk Deal at £28 for Afternoon Tea and Full Use of Leisure Facilities at the Vital Health and Wellbeing Club, Crutherland House Hotel. We were a disappointed to see that the Poolside is rather tired looking and in need of a refurbishment. The Sauna door did not close as there was no magnet... More

I last reviewed this hotel in February when I said that it was unlikely that we would stay at this hotel again, After giving it a second chance, I can now say that, instead of being better, it was definately worse. We arrived early and were advised that our rooms were not yet ready. This was acceptable as we were... More

If money were no object we would stay at a hotel like this every time! We love the rural setting but after three or four stays the weather still hasn't been good enough to walk the grounds. The hotel is traditional in style and maintains consistently high standards. The rooms are spacious and comfortable but would benefit from the addition... More

We took up the offer to have our complimentary dinner a year after we had our Wedding at the Crutherland. We decided to make a night of it by booking the Highfield Suite at a reasonable £150 including breakfast. Dinner and breakfast were excellent, great quality food. Free access to the health suite, pool and gym which was taken to... More

Stayed here for 2 nights. When checking in the member of staff on the reception desk was very catty about the phone ringing at the reception desk. My husband and I weren't sure if it was an internal or external call but we weren't impressed when the member of staff (a man, we didn't get his name) continued to moan... More

Was at a wedding recently, for 3 drinks at the bar, bottle of beer, glass of wine and. Spirit and mixer, the bill was £21! Shocking! Poor bar service too! Wasn't staying over so went home early as couldn't afford to stay too late. However, the bride had a lovely day and I suppose that is what matters.

We arrived for the weekend , check in was quick and the woman at check in was very helpful and professional. Only draw back is could be offered help to our rooms as we had travel cot , baby etc. Got to the room it was lovely and comfortable , big windows , spotlessly clean . Only draw back and... More

Have just returned from afternoon tea at the Crutherland. In summary... Surly bar staff, boring tea with a couple of sandwiches, a small scone and some soft biscuits. Vastly overpriced at £18. Requested a plain ham sandwich for my 5 year old son.. He couldn't eat it as it was full of mustard. After the bill was produced I highlighted... More