one of my worst experiences so far. i booked for a surprise weekender a month and a half before only to get a cal 2 days before telling me they made a double booking on the day of my check in so they had to cancel my stay. after a lot of arguing and rude acknowledgement from the hotel manager... More

Located perfectly, nice and cheap. Just in the middel of everything, walking distance to Nightlife, poker, water, Tour buses and plenty of restaurants. Nice staff, great restaurant, rooms and breakfast where only OK, but concidering the price just fine. Perfect for cheap stay. More

A good large three star group hotel in the center of town - rooms vary alot - we had a nice new room - basic but good value for money - buffet meals are rather dissappointing - however the good point about the hotel is the staff they all are very friendly and do everything possible to make your stay... More

We arrived at the hotel after an early morning flight. The foyer was grubby and very tired looking but ever hopeful we booked in hoping that the bedroom would be better. It wasn't. It was dirty and damp smelling, the bathroom was just as bad. We had asked for a pool view and give the hotel its due we had... More

On arrival at 11am we were told my a very rude receptionist to just dump our bags in the reception area with the bags of people that were checking out and go and sit in the bar area as the room was not ready,ok we knew that checkin was 2pm. Bar area dingy,seats grubby, toilets near reception blocked. Outdoor pool... More

going down hill,lack of management,v.good location,not clean needs room up-dates,plastic sticks to stir morning tea(no spoons).Cant have a glass of rose wine in evening only sell by bottle.No bar staff just a security gard covering(if he is out on his rounds you cant get a drink until his return!)Massive row one evening by staff in reception! in front of guests.,who... More

A lot of collage students stay at this hotel, they where screaming and shouting .There was no water in the pool down stairs, the pool on the roof was very small there was only room for one person the walk all the way round it.The hotel is having a lot of work done, it started at 8am once 745am Had... More

After arriving at the hotel, it was obvious the general standard of the hotel was unsatisfactory. Booking a 3 star hotel we were realistic in our expectations of what we would receive. We weren’t expecting the Ritz! We were given room 520, which we found to be totally unsuitable to spend 12 nights in. it was unclean, run down and... More

Stayed her in January 2011. The Hotel is....central. That's about it. We arrived and were told that our deposit had not been received despite having been taken from our CC's a few weeks previously. Negotiated a "new" rate and went to our rooms. Rooms were just o.k. apart from the constant daily construction work outside. Made allowances as it was... More