We attended a wedding at this hotel. The service from all of the staff from checking in to actual wedding reception was excellent. Once reception had ended and night time staff took over it was a disaster. We can only assume that they are only used to "turfing out" undesirables. Obviously the room used for the reception had to be... more

I booked the hotel last October when booking tickets for a concert and at the time was a bit dubious as the price of the rooms shot up once they discovered Take That were in town. Anyway, didn't check any reviews until the week prior to my stay and was shocked and worried about the kind of stay we were... more

Can't understand the negative reviews, but I was lucky to stay in an executive room with spectacular sea view- lovely to wake up to this in the morning.Room was very spacious, comfortable, nicely done out and clean.Italian restaurant, with all its incredible entertainment memorabilia filling the walls, was great- good value, nice food, attentive waiters.Hotel bar was busy, noisy, but... more

Were do i start? After reading a few of the reviews prior to booking the hotel i was unsure about the Hotel. I decided to ignore the reviews and find out for myself as the location was perfect. I travelled up form Portsmouth for the Sunderland game and this hotel was a number of hotels/b&bs near the Stadium Of Light.... more

One night business trip - it was okay but I would not stay there again - female alone - I was made to park in the overflow down the back street in the dark - there was a function going on which I was not told about. The room was tastefully decorated but it was ridiculously hot in the middle... more

i stayed in the hotel for 2 nights as i was going to watch sunderland play portsmouth. i enjoy my stay in the hotel. i got to the hotel before the check in time and i was able to check a couple of hours early. i found the staff very helpful. there was noise from the disco but it did... more

Just returned from my sisters wedding at the Roker Hotel and can say I was vey disappointed with the hotel to say the least! Our room 126 on the very top floor was small, had very lack of light, and the curtains were hanging off the windows! not to forget the bathroom extraction which did'nt turn off hence kept us... more

One night on a business trip, room with sea view. Window blind only covers two thirds of window, bright light outside (doh! who thought of that?). I wasn't impressed by the cleanliness, don't look too hard it may put you off walking around bare foot. Italian restuarant, good atmosphere, good food, would eat there again. Bar, noisy full of a... more

Stayed here for 1 night ahead of a business meeting. I walked there from St Mary's station and warmed to the sea front location and was enchanted by the lovely evening sky. This was not what I had expected in Sunderland. On checking in I became slightly uneasy when the receptionist apologised for my room being so far away and... more