I have to leave the apartment early morning which is outside the business hour so I was told to settle the payment one day before within business hour. I came to the reception at 9:40pm to settle the payment. However, the receptionist said the computer was used for running report at the moment and asked me to come back in... More

We were initially happy with our 2 bedroom apartment, nice amount of space, 2 bathrooms and quite economical for what we were used to. I was told both room keys would work for the carpark but we would have to pay extra for an extra car (which was fine). The lift was very slow and scary (made a funny noise... More

I stayed here two nights ago and found it to be good. I had read the other reviews and found the main topic was the lift. I really didn't care how slow the lift was, it was still going to get me to my room. As it turned out, it only took about 30 seconds to get from the carpark... More

Stayed a night in a two room apartment as is close to my daughter's school and we were having a late night. The hotel stinks from the moment you leave the dated and small reception area. The lift was a nightmare! It smelled foul and was very slow. The corridor to your room smells bad too but a different kind... More

We stayed two nights in a two-bedroom apartment. While the location is very good (just down the road from Box Hill Hospital and Box Hill Central, these apartments are clearly showing their age. From an antiquated and frustratingly slow single elevator to stained carpets and dirty walls, these apartments have seen better days. The cleaners are doing an adequate job,... More

This is one of the better Quests I've stayed at, with spacious rooms and a well equipped kitchen. The TV has both Foxtel and all the free to air digital channels. The location isn't exciting but if you need to be in the area for work (as I did) then it is convenient. It's not far to Box Hill which... More

I've stayed in several Quest properties, which have varied from excellent to good. This was a big exception. I was put in a room with a strong stink of mould or rising damp, with a lot of noise from the TV next door. It was terrible. When I complained, I was told it was the only room available. Yet, when... More

Stayed in a 1 bedroom apartment with a friend and will definitely be back. Rates were great value for money and rooms were comfortable with all the modern touches. Balcony was a good size and well sheltered from the street. Woman at check in was extremely helpful and provided me with free parking. Only problem is the slower than normal... More

I recently stayed at the Quest Mont Albert and found the rooms to be quite large and spacious. We had a room with a kitchen and the bathroom had a washing machine which made things much easier for my stay. I work in Box Hill and was able to walk there each day or catch the tram. The reception staff... More