my husband surprised me for my birthday, as soon as we walked into reception we got a warm welcome, the lady remembered my husband and my birthday! rooms were comfortable clean and warm, nice views over dartmoor, breakfast was nice, good service, good food, left fat and full!!!!would come here again, good price for what is included, we made use...
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Thank you for your review and we are so pleased that you had a good stay. Our Receptionists always try and make an effort when we know someone has a special occasion and I am glad they did this for you. We look forward to welcoming you back. Kind regards, Richard Hassell
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It seems churlish to be anything other than offering rave reviews to this establishment judging by the reviews here. Heaven forbid that anyone makes any constructive criticism but there are things, albeit small, that need addressing. What is good is very good. Overall the meal quality is very high, especially in the main dining room (even if it is relatively...
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Reviewed 14 September 2007
Firstly thank you for your review and secondly thank you for returning to Ilsington once again! Contrary to your comment, we really do want comments and feedback from our guests. We do not have a perfect product and never will have but we do try and listen to our guests to improve on what we have. I'm delighted you recognised...
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I went with my 16-year-old son and 20-year-old daughter for a long-overdue get-together and we couldn't have been happier. The staff were charming and friendly, but not over effusive.
Free wi-fi in the room was a big plus and the beds are very comfy.
The hotel itself is deceptively nice inside, tastefully decorated lounges contrasted nicely with the modern bar/restaurant....
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Thank you so much for your kind comments and we are delighted that you enjoyed your stay. We have worked hard on trying to make the hotel warm, inviting and friendly so that guests can relax and enjoy themselves without thinking they are on ceremony! We still have plenty to do and hope that you will return again soon. Kind...
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What charming, efficient and friendly staff and an alltogether thoroughly enjoyable stay
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Thank you for comments and we look forward to welcoming you back soon. Kind regards, Richard Hassell
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We have been visiting the Ilsington Country House Hotel for ten years, most recently 29/03/2012 - 01/04/2012. In this time it has always exceeded our expectations. From the moment you arrive the staff are welcoming and friendly. The hotel itself is beautifully decorated and furnished. The rooms are exceedingly comfortable & clean. The menu, whether eating in the restaurant or...
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We shared this review with the staff and it really meant a lot to them. We must thank you for your ten years of loyalty and hope that there will be at least another ten more! Kind regards, Richard Hassell
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We spent one night in the hotel, arriving earlier that expected so were able to sample the bar for food and drink. The bar manager was friendly and efficient, the food was amazing, freshly cooked and very tasty. The smoke their own salmon and meats, have their own flock of hens (you can buy eggs as you leave) and this...
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Thank you so much for your review and it is particularly nice that you singled out the home smoked food and our friendly flock of chickens. Both these 'projects' took time and effort to implement yet the results have been incredibly positive and we hope to add to these initiatives in the future. We certainly hope you will return for...
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We spent two nights at this little gem of a hotel, tucked away in the foothills of Dartmoor and our expectations were easily exceeded. From the moment we walked into reception, the staff - all of them - could not have been more friendly nor helpful. We both felt that each and every one actually enjoyed their job and therefore...
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Thank you very much for your review and in particular for mentioning certain staff members who made your stay special for you. We have a really good team here who work really hard to make guests' stay as enjoyable as possible - and yes we do have a high retention of staff, although I am not sure how they put...
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I spent one night here with my 4 yr old daughter having a reunion with a friend and her little girl. We had one of the family suites which was perfect. Lovely fresh, traditional feel, and all set up for us. The bathroom needs an over haul - we physically couldn't turn the cold tap on which was awkward, and...
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Thank you for your review and I am so pleased you enjoyed your stay with your daughter and friend. We have tried to make the hotel as accessible as possible for families and the Blue Tiger has certainly helped with regards to food. Price is always difficult and we are constantly trying to keep it as low as possible without...
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This hotel was recommended to us on account of it being dog friendly. The fact it has a swimming pool, jacuzzi and sauna were an additional selling point. We paid £115 for both of us, bed and breakfast. The dog (a ten stone Rottweiler!) was an additional £8, which is simply excellent value.On arriving at reception I was impressed with...
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Wow, what a review and thank you for taking so much time in writing it! In all honestly I don't think we will ever strike the balance completely right with dogs (see previous comments) and all we can do is try our best. Whilst many dog owners would like to have their four legged friends in the lounges with them,...
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Just returned from the Ilsington Country House Hotel after a couple of nights. Have been many times before and can not underestimate how good this Hotel is. The food, the rooms, the staff, the views, everything combined to make the most relaxing, unwinding weekend that you could ask for. Can't wait to return.
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