The Hotel staff were very friendly and the service was good. The Hotel is obviously going through a refurbishement programme, which seems to have been carried out in slighly odd way ast some areas have obviously been refurbished and seem almost like a "boutique hotel" whereas other areas seem decididly 3 star.
The bedroom was comfortable although most dissapointingly the...
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Dear Valued Customer,
Thank you for taking the time to write your review. It is encouraging to hear you enjoyed our hospitality and service, your kind words will be passed on to the staff.
In recent years the hotel has undergone major refurbishment and we are happy to say this is finally coming to an end. We would like to...
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We booked an overnight stay at the Fenwick on route to the Western Isles and were so very pleasantly surprised at the convenient location, high standard of accomodation and quality of food served at this hotel, that we wished we had planned to stay longer. All the staff worked very hard to ensure that everything was to our satisfaction especially...
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Dear valued customer,
Thank you for taking the time to write a review on your recent experience at the hotel. It is very encouraging to hear your kind words about the hotel and our staff. We strive to exceed our customer expectations and are delighted to hear of your experience. We look forward to welcoming you back to the hotel....
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We stayed for 4 nights up to Good Friday. Hotel was good. Staff were very friendly and welcoming. We had a really nice room, very spacious. The cleanliness of the room was generally very good. It was also warm and comfortable. Our only complaint would be that the bathroom was a bit grubby.
We had tea/coffee making facilities in our...
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Dear valued customer,
Thank you for taking the time to write your review. We very much appreciate your positive comments in regards to the staff, and atmosphere and comfort in the room. We also thank you for pointing out the condition of the bathroom; we would like to assure you we are aware that the bathrooms are in need of...
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First visit since the Hotel has been taken over & refurbished & what a difference. The food, a mixture of European & Indian cuisine was very tasty, plentiful & competitively priced & further enhanced by the very attentive staff. Will not wait too long before we return with friends & family.
Many thanks & see you again soon.
W&I
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Dear valued customer,
Firstly let me say how grateful we are for your kind comments and for taking the time to write your review. We are very proud of the changes to the hotel since the refurbishment and it’s great to hear our customers' feedback on the look and feel of the hotel. We are also very pleased to hear...
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Went here for dinner on a Friday evening. The hotel is just off the M77 in the village of Fenwick. The menu was good with lots of choices. My wife had the Goats Cheese Salad and I had prawn and apple salad both dishes were very well presented and went down well. For mains we both had the fish pie....
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Dear valued customer,
We are delighted to hear such positive feedback on your dining experience at the restaurant. We would like to take this opportunity to thank you for taking the time to review us - it makes us happy to hear that you are happy. We very much hope to welcome you back to the restaurant soon.
Yours sincerely,...
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Recent stay was very good to a point. Evening meal was excellent but breakfast wasn't nearly as good with some rather sad and stale looking cooked stuff staring up from the breakfast bar.Staff are a pleasure to deal with and overall the hotel has a nice atmosphere. Room was clean but the smell of smoke was all but overbearing and...
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Dear valued customer,
We very much appreciate your comments on the hotel. It’s lovely to hear that our staff helped make you feel welcome, but we regret the situation with the smell of smoke in the bedroom. We do advise all guests that smoking is strictly prohibited within the hotel. As for the standard of the breakfast, we can only...
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My mother and I regularly visit the Fewick Hotel for lunch. The food is always excellent and the service is outstanding. The menu offers a great choice of traditional favourites together with a number of Asian dishes. The service is always excellent with very friendly, professional staff. On Sundays there is a very reasonably priced Carvery. There is good diabled...
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Dear valued customer,
How lovely of you to take the time to report back on your good experiences of the Fenwick Hotel. We do take a great deal of pride in our restaurant, the menu focusing on a great selection of traditional and Asian cuisine alongside which we aim to promote a relaxed atmosphere. We are very pleased to hear...
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Stayed here on business. The reception is very well presented with great staff - the only minor issue is that there was an strong Indian food aroma at check-in.
The room had obviously been recently updated and the bed was good, two minus point, the furniture looked like it had been transplanted from the room before the makeover and as...
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Dear valued customer,
Thank you very much for taking the time to write your comments on our hotel. We are very pleased to hear that our staff made you feel welcome. Apologies about the smell of cooking at reception, we can assure you that this issue has been resolved. We also agree with you about the rooms so are very...
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Had a great meal yesterday in the Fenwick hotel. very impressed by the surroundings and decor. the meal was lovey and served by a very pleasant waitress. will be going back.
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Dine here for dinner quite often with my family and have also been the last 2 Thursdays for lunch. Lovely warm welcome from all staff, restaurant staff very helpful and service with a smile at all times. Great menu, reasonably priced and the surroundings are very pleasant to enjoy a delicious meal. Had my own wedding here (34 years ago!)...
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