We went for dinner at the Van Dyke hotel with our friends, one of which is celiac and cannot eat aanything containing Gluten. We sat at the bar for a drink and when the menus were given to us we enquired as to what she could eat off the menue. The waiter said he would ask and returned a few... more

Our family have used this restaurant on a regular basis for years. We went for a meal in the newly refurbished hotel. Questioning what had happened too our food order after waiting 50 mins. we were told they had forgotten the order. 15 mins. later we were told that they had run out of meat pie and as it was... more

I stay here every week, as I'm working in the area. I can not fault this hotel. I have traveled all over the world and am impressed by every aspect of this hotel. The food is fantastic, and is very popular with locals. The room is comfortable and has lovely extras, i.e shower gel, robes and lovely biscuits and chocolates!... more

I work locally to this hotel, drove pass it many times. Thought we would have dinner out, so we decided to try this hotel. The room is very nicely decorated tables and chairs blend into the room perfectly. The food (from “The Grill” restaurant) was beautiful, presented on white square plates. We ordered beef, lamb and home made burger for... more

Do not judge a book by its cover. They have done a fine job of the hotel in terms of looks and spent a lot of money on it - shame about the website not working. However, when things go wrong thats when the problems start. The manager does not appear to care about his clients, listen and has an... more

We booked to stay here as we were attending a wedding reception at the hotel. We could not fault the hotel at all. The staff were all friendly and courteous. Our room was really nice and spotlessly clean. Breakfast was lovely we had full english, which was served to your table with endless toast and pots of tea. We would... more

my kids are staying at van dyks on saturday night their father is getting married there but my kids are sharing a room aged 12 and 14. they will be alone in the room no adults will be keeping an eye on them.. van dykes manager was really rude when i phoned to compain and thinks this is perfectly acceptable.... more

We booked a Ruby Wedding family celebratory meal at the beginning of the year for 20 people and sent a deposit. Had to phone several weeks later for a written acknowledgement of deposit. In February, we learned that the meal price would increase due to the hotel upgrade and a set price was agreed, again no written acknowledgement. Came down... more

Waited along time for our meal and part of order missing..chef forgot! Food wasnt hot when arrived..my fish and chips were served on an old slate roof tile, not very good because oil was running off it onto my dress. No area fenced off for chilgren next to a busy road ,speed limit 50mph! Short staffed i observed..friendly tho. Hope... more