Worst hotel I have stayed in. Staff very unhelpful and especially Mr.DuBonnet. Booked shuttle from airport but after waiting for over 1hr and making numerous cell fone calls to reception,had to catch a cab and pay for it! Stay away from room 106!!!

After an unfortunate road trip we landed at this hotel with my step-dad, mom and husband. Had I booked it we would have left immediately, but my dad was adamant about it. So begrudgingly, we stayed. The rooms smelled like a combination ashtray, brothel and midden heap. My mother was tired and didn't want to leave so we decided to... More

Terrible rooms, Horrible smell, and not very helpful staff.

Our flight arrived at 1am and by then the courtesy shuttle bus had stopped running, there were no taxis and this hotel is a good few kilometres from the terminal. Walking along a dark freeway that late at night wasn’t fun but thankfully it wasn't raining... The night manager too busy talking on the phone to notice us at the... More

Be aware that the "shuttle" service does not operate on weekends or after 5pm weekdays. My travel agent booked this hotel as a low-cost (55 hotel close to the airport for an early flight the next morning. I specifically asked for a shuttle service, and the system said "Free airport shuttle". I expected it to be like the other 5... More

The room was noisy and old. There is a highway between the airport and the hotel so the hotel is isolated from everything (nothing to do and the neighbourhood doesn't fell safe enough to go for a walk, no restaurant except the expansive one in the hotel). You must pay for a taxi to go to the airport even if... More

I came to this airport hotel with my daughter aged 14 about half an hour before midnight. We had booked a room in advance and given my creditcard information when we booked. I also pointed out in the prior booking and by mail later that our plane would arrive late in the evening. I also pleased the hotel not to... More