My hubby and I travel several times a year the problem with this hotel is they seem to talk to their American employees like they are dirt. Ms. William was very ignorant to the girls that were on my floor but when i saw her again talking to some Bosinian employees she was breaking her neck to help them is... More

If I had paid full price I might feel ripped of, but seeing as I got a deal from Hotwire I'm fine with staying here. Over all I'm not impressed, this place could really use updating. The room itself was clean and everything worked, but a good example of the lack of updating would be the old-school, non-HD TV.

We enjoyed our stay in this hotel. The room was fairly standard for a holiday inn - the hotel appears to be newly renovated and the room was comfortable. The location is a great selling point for this hotel - as there are lots of nice places to eat nearby in Sunset Hills.

We got here under special circumstances and the manager was wonderful to accommodate us, the staff was friendly and went above and beyond to make it a pleasant stay! The location is great, close to highways and shopping. And all this in the midst of their having to deal with an inconsiderate wedding party that cancelled their event and didn't... More

A regular room was only $79, I asked for a wheelchair accessible room and the rate jumped to $109. By the way, the room wasn't accessible by wheelchair. No bathroom for those in a wheelchair, because door is too narrow!!!

We spent 5 nights recently at this St. Louis hotel for a meeting/event. The sales/catering staff were great. We had a Jr. suite, which is nice and roomy. The whole hotel is old and shows it, but it has a very nice lounge area in the main area. Breakfast is not included unless you're with a large group or are... More

I spent 4 nights in this "hotel?" and wished I could have gone elsewhere. I have always heard that if you have a bad back to sleep with a board under your mattress, horsefeathers. These "beds" were like trying to sleep on the floor with only a very thin foam pad under you, I woke up with a terrible back... More

we stayed 2 nights in April 2012 and requested a non-smoking room - the smoke smell was TERRIBLE in every hallway even those that only had non-smoking rooms on them. the elevators reeked of smoke, too. we had to get up/leave early in the morning, went down for breakfast and were shocked that there wasn't a breakfast included with the... More

After reading other reviews, I called the reservation line and asked if the remodeling was finished. He said let me check and then said yes we are all done. When checked in I asked how the remodeling was going. The desk clerk said, oh the hotel has gone into receivership/bankruptcy and the bank has taken it over and they are... More