Hitel is good located, clean and the staff (tries to be) nice. Dinner: all in all good. But when you ask for a little change in the menu it cant be done. You ask whats in the salad - they say they'll ask but they don't give you the answer. The rice was hard, cooked well but then - i... More

Six of us stayed in this hotel for a weeks ski break. The hotel rooms were spacious, spotless & with a wonderful view of the mountains; the meals were superb with several choices of dish for evening meal, the children had their own menu. The staff couldn't do enough to help. Excellent value for money. More

Location of the place is excellent for summer or winter tourism. Rooms are very spacious and comfortable. Service in the Restaurant was extremely poor, breakfast service one person has to attend over 100 guests. The friendly Swiss lady tried to give the guest a good service, however she was completely overloaded with work. How can a 4 star Hotel in... More

The hotel has now been taken over by new Dutch owners so I am able to compare like with like, most of the previous shortcomings have been addressed notably the underfloor heating which was unbearably hot in the whole hotel, including Lounge, Dining Room, and Bedrooms, It has been tastefully refurbished throughout,especially the Bar and Lounge areas, whilst the bedrooms... More

So excited to find that this 3* hotel now appeared to have 4*. So disappointed to find it probably deserved 3* and just at that. Ther hotel has been refurbished but whover did it has destroyed any ambience. The bar area is too small for the number of customers. The beds had brushed cotton sheets on of some age. The... More

Great location for ski lift and for the village. Rooms are utilitarian. Restaurant service slow. Food average and sometimes just plain bizarre. Some real oddities for a 4 star hotel - no do not disturb signs; no porter. More

Myself and my husband decided to choose Adelboden as a little known resort for our Christmas snowboarding holiday. I chose this hotel from Crystal as it is a stone's throw, literally, from the main lift to get to Oey and up to the main runs. We weren't aware at the time that the hotel was going to be bought by... More

Nice rooms, slightly dated but clean and comfortable. All seem to have some kind of view, at least from the balcony. We paid a special rate through Expedia about half the 'rack rate' and would consider it overpriced at the full rate. Breakfast buffet is good, but don't bother paying for dinner, not even one night, because the dishes we... More

We stayed at the Steinmattli on a last minute break with Crystal. We were a bit apprehensive about the place from the previous comments but we were very pleasantly suprised. The check in desk and lounge areas looked good but the stairs lift and landing were a bit weird- dominated with metal and plaster. The rooms however were a great... More