There's nothing we would want to change about this gem of a hotel, situated in the very centre of Vitznau with good views over Lake Lucern. It's a self-assured place that isn't trying too hard but all staff interested in our well-being and enjoyment of our stay. Parking was available in a locked garage, rooms with views over the lake... More

My husband and I spent Christmas 2012 at the Rigi, we had a lovely room overlooking Lake Lucern it was fairly small, spotlessly clean and appeared to have been newly up-dated. The beds were a delight to sleep on too. The staff were all very friendly and helpful to us, we could not have asked for more. We did not... More

The manager is not interested in you at all the service was very poor we stayed for Christmas did not make any effort to make it Christmassy only one choice of food for dinner. Like it or lump it only one bar or lounge stank of smoke the management spoke good English when they wanted to apart from that it... More

I suspect there are many hotels in the general areathat match the attributes of Hotel Rigi, in that it is a great base to explore the Rigi, picturesque location, no more than a short walk to anywhere, but we found this one particularly amenable for us as we could all (5 of us) sleep in one of their appartment rooms... More

Good hotel but limited space for relaxing. Smoke filled bar with not very friendly bar man, whom I felt didn't really want the older British customers. Somewhat rude and arrogant towards guests. He suggested that we sit in the dining room and wait for service from the bar, if he or other staff could drag themselves away from the "younger... More

A big group of us came here on a cold, snowing night and they were very welcome and the venue itself had a very cosy/warm feel and it actually felt like we were in Switzerland and in the mountains. While they did not service the room every day the rooms were clean and they served great food for dinner while... More

A most pleasant hotel and village to visit. Fantastic food!

Stayed at this hotel for long weekend with a group. Very comfortable, very welcoming, Spotlessly clean large rooms with plenty of space for clothes. Food was very good but choice was limited. Hotel also close to the mountain railway and ski lift.

My wife and I spent four nights at this hotel to see the Fasnacht Festival in February 2012. We had a room in the annex at the rear of the hotel with a balcony overlooking the road and Lake Lucerne.To reach the first floor of this annex, you have to negotiate a circular staircase. The room was adequate in size... More