this was our second time at this hotel and once again we were so impressed by the welcome we received, the service that was given and the food which is amazing!!! it has a fantastic wellness centre, it is in the centre of the beautiful Saas Fee village and a short walk to the cable car or the hotel will... More

My wife and I stayed here in July, 2011. The rooms were bright and clean, the location was very central and the staff very helpful. While the included breakfast was delicious and extensive , the best part of our experience was the fix priced dinner. It was multi-course, expertly served and truly our best meal during our 2 weeks in... More

I have just returned from a lovely week at this hotel. Friendly, helpful staff, fantastic food and a wonderful spa area. Highly recommended. I stay in loads of hotels and cannot understand the negative comments. This is a super place and I certainly intend to return! More

A very pleasant surprise! Excellant accomodation,beautifully decorated.Very clean and comfortable.From the moment of check-in you feel very welcome.The management should be very proud of all it's employees.Also,the trips on the cable cars were excellant. The entire village is a pleasure to walk through.Beautiful flowers on all balconies etc. More

I enjoyed my vacation, all hotel staff were very heopful with any request. The room was very comfortable and the fine bed. The restaurant staff were very welcoming and the dinner was very delicious, it was a little bit spicy with fantastic taste like Thai food I love it. The bathroom was cramped with a corner curtain shower that released... More

We had two nights in this hotel. Positive: the hotel is clean, the sauna has a nice atmosphere, the restaurant is well located. Bread choice for breakfast is great. Negative: The beds are low quality I had a bad sleep. The rooms would be fine for a 2 or 3 star hotel but not for a 4 star. The bircher... More

We enjoyed our weekend - room was large and comfortable with fantastic views of the mountains. All hotel staff were very welcoming and helpful with any request. It was a nice surprise on arrival to be given the tourist card which gave us access to the buses and lifts in Saas Fee - offering a good saving on the cost... More

Booked this through Thompson. The hotel has friendly staff who are always helpful. The restaurant serves a good quality multiple course meal esch evening, and anything you could want at breakfast. The low point of this hotel is the rooms. They must not have been updated since the 1970s. The decor is very tired, the bed had collapsed lumpy pillows.... More

The Hotel Metropol was a great find. We booked it for a ski holiday through Crystal Finest. The hotel is in the middle of Saas Fee. Although not within easy walking distance of the lifts with ski boots on, the hotel provides transport to the lifts every morning. The buses through town are relatively frequent and help to reduce that... More