The hotel is very convenient for rail travellers. We had a big, comfortable corner room overlooking the station. There was a small fridge in the room and free WiFi. The included breakfast was good. More

Was going to Saas Fee bd stayed the night. Very nice lady called Trudy runs the hotel. Great breakfast in a nice big room with a view. Well worth it for the price. Clean and efficient. I think it is better than the older ratings imply. And it was $85 while the Ambassador was double that for me and my... More

We booked a week here was booked in June and had requested a balcony, On arrival we were given a room at the back of the hotel with no balcony however after asking at reception we were given a room with a balcony at the front. The room was very spacious with a sofa, table chairs and a fridge which... More

Our holiday was booked for two weeks in March 2011, for our dream holiday in September 2011. We travelled from Wales and when we arrived the manager told us he had no room. We stayed in a small room in the Victoria Hotel for two days and then had to move again. The shock , upheaval, was too much for... More

I had booked two single rooms for one night, when we arrived they told us that they only had one double room! I mentioned that I would phone venere.com and asked them, they immediately phoned the hotel and said that I had to go down to the reception to get the 2nd key. The owner ?? started to accuse me... More

We stayed at Hotel Europe for two nights as a base to visit Zermatt and that area of the alps. The hotel is very clean and well presented, and we received a warm welcome. Our room was very comfortable and clean, with a nice balcony overlooking the town and the mountains beyond. The water pressure was good, the shower was... More

The Hotel Europe is very conveniently located right across the street from the train station. The room I stayed in was nothing special, but it was clean and comfortable and inexpensive. They served a nice continental breakfast which makes it a very good value -- something you'll come to appreciate in Switzerland, believe me! If you're coming from North America... More

Hotel Europe is located right across the street from the train station, within walking distance into small center city. Family owned, so at night your key is for main door as well as room which is no problem. The owner was very nice, pleasant and accomodating. Allowed our family to use their closed restaurant/bar to watch the World Soccer Matches.... More

When I reached, the room was not reserved, and they told me that they would give me a room that was basically 2 twin bends put together. The manager was rude, and charged for 2 nights even though we did not stay there a night. Horrible rooms, no a/c, old, not upgraded and not at all worth the price. More