I booked hotel for two nights in September I had to cancel one night for business reasons , The hotel emailed me wanting not only my credit card number which is ok but my sceurity number. I rang the hotel and the man said could I fax it I said why not I give it to you over the phone , He would not take it In Australia you ane not supposed to give the sceurity no as it can be used. I stupidly faxed the number to the hotel after he threatened to cancel my reservation when I rang the second time . I then got an email later cancelling my reservation . He now has my card no , scurity no and I have no reservation . I have rung Amex and written to Minhotel who own the place Just be care ful dealing wiy\th this hotel . The man claims it is German practice to obtain credit card sceurity numbers , It is not as I have booked many German hotels without giving it... more
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Centre
- Add Photo
- Add Video

